Dental Receptionist

Job overview

King’s College Hospital NHS Foundation Trust has a full-time vacancy for a Band 6 Senior Clinical Coding Analyst ACC at our Denmark Hill location in London.

Senior Clinical Coding Analysts play a pivotal role in the management of the coding department, assisting a small team of coders to meet deadlines, mentoring junior coders and coordinating meetings with clinical staff to validate coded data.

Main duties of the job

The right candidate will have good interpersonal skills, an extensive knowledge of clinical coding rules and conventions, anatomy and physiology, medical terminology and be able to meet strict monthly Trust deadlines.

The ability to communicate effectively with clinicians, nursing staff and other health professionals is essential to this role as we move forward with clinical validation of coding and engagement.

The successful candidate must hold the Accredited Clinical Coding (ACC) Qualification.

You will have access to training courses and workshops delivered by our in-house Clinical Coding Training Team, and support to further your career in clinical coding. In addition, you will also have an option of working remotely on a part-time basis, up to 80% of your workable hours, subject to service needs.

If you would like to be part of our well-established team and are looking for a job with career progression then come and join us.

Please ensure that you meet the criteria on the Person Specification before applying.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Responsibilities/Service Quality

· To assist in resolving coding queries as raised by members of the Clinical Coding team, sharing expertise and assisting in the interpretation of complex information ensuring national standards are met.

· To act as liaison point with designated coders to discuss coding issues, and to provide advice on clinical documentation.

· To liaise with clinical/audit staff to reach a firm decision as to diagnosis and procedure to be coded. This may require advising and agreeing on sequencing of coding to help provide quality data for the Trust

· Liaise with clinical staff and administration staff throughout the Trust to locate and collate all appropriate source material.

· Access a variety of information systems e.g. pathology to obtain information to enhance and ensure completeness and accuracy of coding by checking results.

· Demonstrate a high degree of compliance and discipline in accordance with complex changing terminology and their relationship to new surgical techniques and all new changes in the diagnostic fields related to the classification and medicine.

· Support the Coding Manager in ensuring all outstanding coding is completed by SUS flex date.

· To implement policies for own work area and propose policy or service changes which impact on the Trust.

· Ensure all queries raised by other Trust staff are resolved promptly and effectively, or where appropriate are referred to the Clinical Coding Auditors/Coding Quality Manager or Coding Delivery Manager.

· Attend alone or accompany where necessary the Coding Manager to discuss coding issues with clinical staff maintaining good links to improve and ensure good quality coded data.

· Work with clinicians and managers to resolve issues with the coding process.

· Provide day to day support for less experienced coding staff to assist with problem resolution.

· Support the use of local coding policies which impact on medical staff and other clinicians as defined by the Trust’s Coding Policy

· Provide diagnostic, procedural or statistical information when requested.

· Give feedback on coding and documentation queries to the coding management team.

· Prioritise and plan your own daily and weekly work pattern.

· In the absence of the Coding Manager, support the role to cover urgent issues.

· Undertake delegated responsibilities and any other duties as requested from the Coding Manager.

· Support other Divisions during S/L and A/L if necessary.

Team Work

· Work with those you support to develop a collaborative working partnership which positively contributes to their overall efficiency and role performance.

· Ensure that where patient records are stored within the coding offices they are done so in a safe manner and that all patient records are tracked according to Trust policy. Coding staff must work within the processes for the Patient Records Service for notes maintenance and data recording.

· Demonstrate effective organisational and time management skills with the ability to work independently and as part of a team, be highly motivated and lead by example to motivate others.

Training

· Participate in internal and external training programmes, workshops and seminars as required and ensure maintenance of a portfolio of evidence, professional accreditation and experience...

· Attend mandatory training sessions including specialised workshops and Mandatory 3 year refresher Course

· Maintain and update as necessary a personal copy of the relevant coding manuals, in accordance with national standards and guidance from line managers, and to refer to those manuals on a daily basis.

· Receive training in, and acquire skills in new clinical coding schemes, such as SNOMED CT in accordance with local plans and timetables.

Person specification

Education/Qualification

Essential criteria

• ACC Qualified
• Clinical Coding Standards Course Attendance
• Attendance at Coding Workshops
• Evidence of coding a range of specialities

Desirable criteria

• Relevant qualification (Science degree)
• AMSPAR Certification or equivalent

Knowledge/Experience

Essential criteria

• Experience of working in a large Clinical Coding department within the NHS
• Experience of meeting deadlines
• Extensive knowledge of A&P and Medical Terminiology
• Understanding of HRG formation

Desirable criteria

• Medicode experience
• Familiar with using an EPR system (e.g EPIC)
• Experience in remote working

Skills

Essential criteria

• Evidence of ability to prioritise conflicting demands
• Ability to analyse and interpret complex clinical information with attention to detail
• Good interpersonal skills and ability to foster working relationships with all hospital staff
• Ability to work independantly and part of a team
• Intermediate keyboard skills with proven Microsoft experience

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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Relying too much on AI can negatively impact your chances of success because automatically generated answers:

• might not be specific or relevant enough to address the criteria in the recruitment profile
• often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
• could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

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King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.