IT DESK ANALYST x2
Our client is seeking to compliment its existing IT team with the addition of TWO SUPPORT DESK ANALYSYTS .
You will be a an IT service Desk analyst, with a positive apporach and a 'can do attitude. You will need to be flexible and adaptable as to the needs of the business, the chariman and stakholders able to react qucikly , as necessary to resolve IT related issues, in multiple locations including on occasion the Chairmans private jet.
This is a unqique opportuntiy that will enable you to progress your career wihtin a dynamic, forward thinking and exciting group of businesses as it enters a new period or extensive growth and expansion in the UK and beyond.
Responsibilities
1st-line hardware and software support for desktop computers, desk and mobile telephony, and other handheld devices across multiple sites
Installation of new hardware and software
Troubleshooting issues / answering queries to successful resolution
User management - accounts, permissions, distribution lists
Experience and qualifications
Essential
Minimum of 12 months' commercial experience in a similar role within a small- or medium-sized organisation
Previous experience of supporting users by telephone and ticketing system
Three A- or five AS- levels / City and Guilds diploma / NVQ level 3 / or equivalent
Beneficial
Minimum of 18 months' commercial experience
Previous experience supporting more than one company/division
Previous experience supporting a recruitment agency
HND / DipHE / NVQ level 4 / degree with honours / or equivalent
Skills and competency
Essential
Support of Microsoft Office 2010 or greater, Windows 7 or greater
Familiarity with the internals of a PC/laptop
Demonstrable ability to diagnose a variety of desktop and laptop issues,
across general operating system, TCP/IP networking, hardware
component failure/intermittent issues, etc
Ability to follow instructions or procedures, and check own work
Equally comfortable working with others and on own
Beneficial
Previous experience supporting Active Directory
Support of Microsoft Office 2016, Visio , Windows 10
Previous experience with Office 365
Previous support of Android and iPhone phones, Android and iPad
tablets, and Macs
Previous experience of automated build and deployment tools
Knowledge of Windows Server 2008 and 2012
Ability to accurately estimate how long a task will take and communicate
progress
PLEASE APPLY IMMEDIATELY, VISIT US AT ARMSTRONGKNIGHT ONLINE, OR CALL TO PROGRESS YOUR APPLICATION FOR THIS EXCEPTIONAL CAREER OPPORTUNITY.
Recommended Jobs
Year 2 Teacher | Harrow
Are you an enthusiastic and motivated Year 2 Teacher looking for a new role from January 2026? Would you like to work in a nurturing and high-achieving primary school in Harrow? We are recruiting a…
English Teacher (ECT) - Outstanding Secondary School -...
An Outstanding Ofsted-rated Mixed Secondary School in Barnet, North London, renowned for its strong ECT induction programme and high academic standards, is seeking a talented English Teacher for a Pe…
Science Technician - Barnet Outstanding Academy
Role Status & Location Position: Science Technician (Full-Time). Sector: Outstanding Ofsted-rated Secondary Academy. Location: Barnet (Outer London, UK). Start Date: Maternity Cover comme…
Occupational Therapist - experienced (PO1 scp30)
Job Category : Social Care – Qualified Location : Civic Centre, Enfield Council Hours Per Week : 35.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £28.09 …
KS1 Teacher | Brent | January 2026
Are you an experienced or aspiring KS1 Teacher looking for a rewarding role from January 2026? Do you want to join a Brent school that values creativity, collaboration, and pupil wellbeing? Wayma…
Customer Services Assistant
About OnCue Transport OnCue specialises in the provision of care-led, compliant, and scalable non-emergency patient transport services to ICB’s, NHS Trusts, and Ambulance providers. Great service …
Caretaker | Good Primary School | Bexley
We are seeking a reliable, proactive, and experienced Caretaker to join a good-rated primary school in Bexley. This role is essential for maintaining a safe, clean, and secure school environment,…
Senior Associate, International Finance & Strategy
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the del…
URGENT LOCUM ANP NW LONDON GP SURGERY DAYS TO SUIT
*Urgent *Locum *Advanced Practice Nurse *North West London Are you an advanced practice nurse looking for a new opportunity in a vibrant location that enables you to work around your own schedule? …
Acquisition Account Manager, Mid-Market EMEA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vot…