Catering Engagement Manager

WSH Group
London

Key Responsibilities:

  • Act as the key liaison between pupils staff and the catering team ensuring pupil voice and feedback actively shape the dining offer
  • Develop and lead a structured programme of engagement through pupil food councils themed events and wellbeing campaigns
  • Champion a welcoming hospitality-focused dining environment that reflects the schools ethos and premium standards
  • Expand engagement from one-off activities to an ongoing strategic programme
  • Lead engagement activities to promote healthy eating and wellbeing across both prep and senior schools.
  • Collect and analyse feedback through surveys meetings and suggestion boxes to inform menu development.
  • Prepare and format menus for display digital platforms and termly publications.
  • Assist in developing hospitality and fine dining menus for school events open days and external functions.
  • In particular support the organisation of sports and parent teas ensuring menus presentation and service meet school expectations.
  • Ensure all allergen and dietary information is accurate and clearly communicated across all catering areas.
  • Collaborate with the schools communication and marketing teams to highlight catering achievements / initiatives plus promote catering as part of the wider school experience and reputation.
  • Provide input on dining-room aesthetics signage digital content and service style to maintain a consistently high-quality impression.
  • Monitor pupil participation satisfaction and food waste identifying trends and areas for improvement.
  • Prepare brief termly summaries of engagement initiatives and outcomes.
  • Contribute creative ideas and innovations to enhance the dining experience each term.

Qualifications :

  • Experience in marketing pupil engagement and enrichment Essential

  • Ideally experience working within education catering

  • Up-to-date knowledge of current food trends

  • A genuine passion for food nutrition and exceptional customer service

  • Strong understanding of Food Health & Safety standards

  • Exceptional time management and organisational skills

  • Excellent verbal communication and interpersonal abilities

  • Confident in social media management and digital marketing with the ability to create engaging content and drive stakeholder engagement

Additional Information :

We pride ourselves on:

People first
Were a company of individuals united in doing our best for our clients.

Great food always
Using only the best ingredients our food is fresh authentic and tailored to each school age group and specific needs and preferences.

Food education
We educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers suppliers and business partners and each other.

Fresh thinking
New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

IND1

Remote Work :

No

Employment Type :

Full-time

Posted 2025-12-06

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