IT Support Engineer
A London Market insurance business is seeking an experienced IT Support Engineer to lead day-to-day IT operations on a 12-month fixed-term contract.
This role oversees the IT Service Desk, ensuring high-quality support, system reliability, and continuous improvement across the business.Key Responsibilities
Manage and develop the IT Support team, ensuring SLA and service standards are consistently met.
Act as the escalation point for complex technical issues and incidents.
Oversee IT infrastructure, hardware, and cloud platforms including Microsoft 365 and Azure AD.
Maintain IT security, networking, and compliance standards.
Lead the Joiners-Movers-Leavers process and manage IT assets and licensing.
Drive automation, process improvement, and operational efficiency initiatives.
Support business projects, upgrades, and vendor management.
About You
Proven experience in IT management or senior IT support roles within a corporate environment.
Strong technical expertise across Microsoft 365, Windows, networking, and security.
Excellent communication, leadership, and problem-solving skills.
ITIL knowledge and relevant certifications (e.g. Microsoft, CompTIA, ITIL) desirable.
Recommended Jobs
HR Manager - Independent School - London - January 2026...
A prestigious independent school in London is seeking a highly skilled HR Manager to join the Senior Support Team from January 2026. This is a full-time, permanent position overseeing the full HR…
Recruitment Consultant
Experienced Technology Recruiter London | Hybrid Working Up to £35,000 Basic + up to 40% Commission (No Threshold) Are you an experienced Technology Recruiter looking to maximise your earnings…
MOT Tester
MOT TESTER/SERVICE TECHNICIAN Hedin Automotive BMW & MINI is looking for a MOT Tester or Service Technician to join our Ruxley Centre. You will work alongside a fantastic, dedicated service team …
Senior Quantity Surveyor
Senior Quantity Surveyor - Major AMP8 Water Infrastructure Project A leading civil engineering and utilities contractor is currently delivering one of Thames Water’s largest and most high-profile AMP…
Registered Veterinary Nurse
This is a fantastic opportunity for someone looking for an RVN role in a first opinion GP surgery. You will be joining a passionate team where you can enjoy clinical coaching and supporting student n…
Operations Executive - OpenRoom
WHO WE ARE: At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn…
Laboratory Research Scientist - Part time
Salary for this Role: From 36535 (pro rata)with benefits subject to skills and experience Job Title: Laboratory Research Scientist Part time Reports to: Robert Goldstone Closing D…
Global Mobility Tax Manager - Top 20 Firm (PE Backed)
Capital Tax Recruitment is working with a highly regarded professional services firm that is looking to strengthen its Global Mobility team with the appointment of a Manager. This is an exciting oppo…
Senior Automation QA - Remote
Senior Automation QA – AI Startup (UK) | Build QA from Scratch Our client is an ambitious AI startup building cutting-edge products, and we’re looking for a Senior Automation QA who can own test au…
Buyer - Books
Job Advert: Books Buyer Location: London (Aldgate) Contract: Full-time Salary: Competitive + Benefits At WHSmith, our people sit at the heart of everything we do. For over 230 years, we’ve …