IT Support Engineer
A London Market insurance business is seeking an experienced IT Support Engineer to lead day-to-day IT operations on a 12-month fixed-term contract.
This role oversees the IT Service Desk, ensuring high-quality support, system reliability, and continuous improvement across the business.Key Responsibilities
Manage and develop the IT Support team, ensuring SLA and service standards are consistently met.
Act as the escalation point for complex technical issues and incidents.
Oversee IT infrastructure, hardware, and cloud platforms including Microsoft 365 and Azure AD.
Maintain IT security, networking, and compliance standards.
Lead the Joiners-Movers-Leavers process and manage IT assets and licensing.
Drive automation, process improvement, and operational efficiency initiatives.
Support business projects, upgrades, and vendor management.
About You
Proven experience in IT management or senior IT support roles within a corporate environment.
Strong technical expertise across Microsoft 365, Windows, networking, and security.
Excellent communication, leadership, and problem-solving skills.
ITIL knowledge and relevant certifications (e.g. Microsoft, CompTIA, ITIL) desirable.
Recommended Jobs
Flagship Assistant Manager (37.5 hours)
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for wor…
Drama ECT - Independent School, Camden
A prestigious Independent School in Camden requires a permanent, full-time Early Career Teacher (ECT) of Drama, starting January 2026. Start your career in a vibrant Arts department. About the S…
Sales Capture Lead - Financial Services
Job Description Role: Sales (Capture) Lead - Financial Services Level: CL7 Location: London Accenture is a leading global professional services company, providing a broad range of servi…
Off-Page SEO Executive (English-Speaking Markets)
About Legend Were Legend. The team quietly building #1 products that make noise in the most competitive comparison markets in the world. iGaming. Sports Betting. Personal Finance. We exist to b…
Marine Broker Support
Profile Summary A well-established global Lloyd’s Broker is looking to appoint an experienced Marine Broker Support professional to join their collaborative and high-performing Marine team. This is …
KS1 Teacher - Primary School in Redbridge
An exciting opportunity has arisen for a passionate and committed KS1 Teacher to join a vibrant and inclusive Primary School in Redbridge. This is a fixed-term position for one year, starting ASAP, i…
Senior Environmental Consultant - EIA: Marine Mammal specialism
Xodus Group is an international, multi-disciplinary energy consultancy, founded on an integrated approach to engineering challenges. Our expert environmental, engineering, and advisory teams work on …
Commercial PI Underwriter
About the role Our Commercial PI Underwriter will be responsible for underwriting, pricing, and managing a portfolio of SME Professional Indemnity risks in accordance with our underwriting strateg…
Art & Design ECT - Mixed School in Croydon
Art & Design ECT – Mixed School in Croydon (January Start) Location: Croydon Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Paid to scale (ECT) A creative and in…
History Teacher (ECT) - Structured Induction - Waltham...
ECT: History Teacher – Launch Your Career with a Structured, Rigorous Induction Programme – Waltham Forest A progressive secondary school in Waltham Forest is seeking an enthusiastic ECT of Hi…