Senior C&E Operations Manager - Excel London
Job Details
Senior Conference & Events Operations Manager - Excel London | Full-Time / Permanent
£46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europe’s largest and most successful venues, hosting some 400 events per year! We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Senior C&E Operations Manager - The Role- Playing a leading role in the delivery of first-rate hospitality offering across conferences and events
- Alongside the Operations Manager, assist with the development and leadership of your team within Excel London.
- Inspiring your team to deliver exceptional service to our clients and guests
- Facilitating day to day clients and hospitality operations, ensuring that we are meeting expectations and consistently ‘Winning One Customer at a Time’
- Reviewing performance of hospitality for conferences and events and ensure delivery of departmental financial targets
- Experience in a demanding food environment including retail, stand catering, and conferences and banqueting
- Experience of working with a client group
- P&L understanding
- Ability to lead others
- Excellent written and verbal communication skills
- Able to influence and operate at all stakeholder levels
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
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