Senior Shopify Project & Account Manager (Remote - CET Hours)

LMG Staffing Solutions
Edgware, Greater London

LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements.

This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization.

The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence.

Key Responsibilities

Project Delivery Management

  • Manage up to 7 concurrent Shopify and eCommerce projects including:
    • Shopify builds
    • CRO initiatives
    • SEO retainers
    • Ongoing support engagements
  • Maintain project timelines, budgets, documentation, and delivery quality
  • Manage Asana boards, project schedules, risk logs, and change requests
  • Coordinate cross-functional collaboration between development, design, SEO, and email teams
  • Ensure projects stay within defined scope and performance expectations

Client Relationship Management

  • Serve as the primary point of contact for assigned clients
  • Provide proactive communication and updates via Loom, email, and meetings
  • Lead recurring review calls and roadmap discussions
  • Build long-term client relationships focused on trust, transparency, and growth
  • Identify upsell and retainer opportunities where appropriate

Team Leadership & Coordination

  • Facilitate weekly delivery meetings and project reviews
  • Allocate tasks across designers and developers
  • Conduct QA reviews and enforce agency standards
  • Support junior team members through mentorship and process guidance
  • Escalate risks or blockers appropriately to leadership

Process & Operational Improvement

  • Help improve SOPs, workflows, and internal documentation
  • Contribute ideas for operational efficiency and process optimization
  • Support retrospective reviews and continuous improvement initiatives
  • Maintain organized project records and reporting structures

Commercial & Scope Oversight

  • Review project changes and support budget management
  • Ensure projects remain aligned with business goals and profitability targets
  • Assist with quoting, scoping, and proposal preparation when needed

Requirements

  • 4+ years of experience in:
    • Project Management
    • Account Management
    • Digital Agency Operations
    • Shopify or eCommerce environments
  • Strong understanding of Shopify ecosystems and website delivery workflows
  • Experience managing multiple client projects simultaneously
  • Strong communication and stakeholder management skills
  • Experience using project management platforms such as Asana
  • Excellent organizational and prioritization abilities
  • Ability to work independently in a fully remote environment

Preferred Qualifications

  • Experience working with CRO, SEO, and email marketing teams
  • Familiarity with Shopify design and development workflows
  • Experience managing distributed or international teams
  • Knowledge of agile delivery processes
  • Strong QA and process management mindset

Tools & Platforms

Experience with the following is highly preferred:

  • Asana
  • Slack
  • Notion
  • Figma
  • Loom
  • Shopify
  • AI productivity tools such as Claude

Working Hours

  • Core working hours: 10:00 AM – 6:00 PM CET
  • Occasional flexibility may be required for urgent client communication
  • Fully remote contractor position

Benefits

Fully remote work environment

Work with high-growth eCommerce brands

Collaborative international team culture

Opportunity to influence processes and operational excellence

Long-term growth potential within a rapidly expanding agency

Posted 2026-05-27

Recommended Jobs

Science Technician (Full-Time, Permanent) - Harrow...

Marchant Recruitment
Harrow, Greater London

School Status & Location Sector: Outstanding Ofsted-rated Secondary School (Scientific Curiosity Hub). Location: Harrow (Outer London). Start Date: Permanent, full-time role commencing ASAP …

View Details
Posted 2025-11-21

Senior Practice Accountant

London

My client is looking for an Accounts Senior to join the team and are offering an excellent salary and a great opportunity for progression. You will be responsible for: Preparation of final …

View Details
Posted 2025-12-12

Year 3 Class Teacher | Inclusive School in Walthamstow

Marchant Recruitment
Waltham Forest, Greater London

Are you ready to inspire and motivate pupils as they begin Key Stage 2? We are looking for a dynamic and dedicated Year 3 Teacher to join our fantastic primary school in Waltham Forest from January 2…

View Details
Posted 2025-11-04

Food & Beverage Supervisor (Monday-Friday) (Hiring Immediately)

Convene
London

Conference and Events Supervisor- Full-Time  Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. If you’re the kind of person who finds genuin…

View Details
Posted 2026-03-27

Application Security Engineer (Hiring Immediately)

shawbrook
London

Company Description Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a…

View Details
Posted 2026-05-06

Responsible Sourcing Assistant

JoJo Maman Bébé
London

Department: Quality, Technical and Compliance Reporting to: Sustainability Coordinator Your role in the JoJo story….. You will support the delivery of JoJo’s sustainability strategy, respo…

View Details
Posted 2026-06-16

Director of Guest Experience

Rosewood Hotel Group
London

Press space or enter keys to toggle section visibility The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined…

View Details
Posted 2026-05-27

Caretaker - Kingston - January 2026

Marchant Recruitment
Kingston upon Thames, Greater London

Are you an experienced, hands-on Caretaker who enjoys making a visible difference to a school environment? A welcoming primary school in Kingston is recruiting a dedicated Caretaker to lead daily sit…

View Details
Posted 2025-12-13

Senior Support Worker

Active Care Group
Purley, Greater London

Job Details Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We have a wonderful opportu…

View Details
Posted 2026-05-30

Oracle ERP Consultant

Trust In SODA
London

Oracle ERP Consultant/Analyst We've had a number of new roles just go live on the Oracle ERP team of one of our long term clients, a leading global tech consultancy. It is a remote first role wi…

View Details
Posted 2026-04-30