Welfare Policy Manager

Job Category : Interims

Location :ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £278.13 Per Day

Thorough knowledge of local welfare service provision and grant administration, administration and management and experience of working at a senior level within the welfare service provison for a minimum of three years.

Excellent analytical and communication skills with an ability to communicate at all levels with the Council including members.

Experience of financial management within the local welfare environment.

Ability to manage and control key financial indicators, ensuring appropriate action is taken to address variances.

Ability to lead and motivate a large workforce across a number of related services. Ability to consider strategic impact of approach and decision making.

Confident in presenting and promoting Haringey within the local welfare environment.

Ability to work within a highly regulated operational environment.

Ability to exercise initiative and good judgement in delivering a customer-focussed, quality service that delivers the Council’s corporate aims and objectives.

Knowledge and experience or using local welfare management systems such as NEC and Information at Work

Knowledge and experience of using IT tools including MS Office systems

1. Responsible for the delivery of the Council’s local welfare service: ensuring the service is fully compliant with legislation, financial regulations, and Council policies and procedures; is fit for purpose and exceeds its operational performance targets.

2. To be part of the departmental leadership team to ensure a cohesive and strategic approach to joint goals. Key service areas will include customer services, corporate debt and benefits as well as leading an effective and efficient working relationship with external suppliers and partners.

3. Responsible for the review and ongoing continuous improvement of service delivery, ensuring efficient and effectives processes and a high-level of customer service.

4. Responsible for the maximisation of residents’ income, links with corporate aims and the delivery of service aims within cost restraints.

5. Responsible for providing/completing key statistical data and government returns for local welfare and welfare-related government grants.

6. Responsible for providing professional advice on all aspects of local welfare service provision and ensuring compliance to the agreed policies and financial regulations in relation to local welfare and associated areas.

7. Responsible for managing budgets for relevant service areas to ensure service is delivered within budget and prevent overspends.

8. Responsible for maintaining the staff establishment list and ensuring that it is set at a level required and afforded to provide the service. Ensuring ongoing recruitment is undertaken to provide cost effective staffing.

9. Responsible for managing budgets and managing HR policies and records for the service.

10. To procure and monitor external contracts and agreements to ensure value for money, quality, and performance delivery.

11. To live, promote & further embed Haringey’s Values of caring, collaborative, community focussed, courageous, creative

12. Demonstrate flexibility and adaptability and lead change and continuous improvement in the service.

13. Be politically sensitive and astute and advise elected members and senior managers on policy choices, prioritising and clearly communicating a recommended way forward. Ability to influence and inspire confidence.

14. To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.

15. To work closely with the Council’s Corporate Debt Team, customer services, benefits, and senior officers to ensure the service delivers the Councils priorities and commitments, ensuring partners and third-party suppliers’ work effectively with the Council, delivering a joint approach to debt management, database cleanliness, and management information