IBA Account Handler
Job Description
IBA Account Handler
Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2–3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long‑term development, this is a place where you’re encouraged to shape your role and build a career across a wider group.
Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include:
- Investigating and allocating cash
- Leading credit control activity and ensuring prompt debt collection
- Processing payments for claims and return premiums
- Producing accurate, timely MI reports
- Working with internal teams and external partners to resolve queries
- Preparing and issuing statements of account
- ️ Ensuring adherence to FCA CASS 5 Client Money Rules
- ️ Maintaining accurate ledgers and financial records
- Identifying potential bad debts and escalating where required
- Building strong working relationships to support financial performance
What you'll need to succeed
- Previous experience in an IBA role
- Strong MS Office capability
- Knowledge of Global XB (advantageous)
- Excellent written and verbal communication skills
- Ability to influence stakeholders and resolve issues effectively
- A proactive, resilient, and professional approach
- Competitive salary
- 10% employer pension contribution (with 5% employee input)
- Generous annual leave allowance
- Private medical insurance
- Annual bonus scheme
- Discounts at major retailers, gyms, restaurants, and more ️
- Access to wellbeing initiatives and career development support
- A vibrant, inclusive culture with regular social events and recognition programmes
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4736360
Recommended Jobs
Lead IT Architect - Platinion - Data / Cloud - London
Lead IT Architect - Platinion - Data / Cloud - London, United Kingdom Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges …
SKIN CANCER DERMATOLOGY NURSE CENTRAL LONDON LOCUM >PERM in London Central
Nurse Specialist Skin Cancer/Dermotology urgently required in London Dream Medical is currently working alongside a Private GP Practice based in Central London providing locum Skin Cancer Nurse cov…
Receptionist - Primary School in the London Borough of...
An excellent opportunity has become available for a friendly and professional School Receptionist to join a welcoming primary school in the London Borough of Hackney . This role is central to the…
Executive Assistant - 6 month temp contract
Executive Assistant Job description At Avantra, we move fast, and we need an Executive Assistant who moves faster. Joining our Global Operations function, you will be the strategic engine beh…
Senior Marketing Technology Functional Consultant
Senior Marketing Technology Functional Consultant a0MP9000009k8bh.2 Senior Marketing Technology Functional Consultant This organisation is a growing digital consultancy specialising in he…
General Manager - Live in
At the Bell we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are…
Legal Operations Lead (Hiring Immediately)
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing P…
Caretaker Role in Camden (ASAP)
We are working with a high-achieving secondary school in Camden recruiting for a dependable School Caretaker. This is a vital role within the premises team, ensuring that the school site remains a sa…
Maths Teacher - Independent School, Lambeth
Maths Teacher – Independent School, Lambeth Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale School Information This is a highly regarded co-educ…
Teacher of Geography | High Performing School in Enfield...
We are working with a school who are recruiting for an inspiring Geography Teacher to join a high-performing Humanities department in Enfield. This is a full-time position starting in September 2026,…