Assistant Stock Manager - London
As such, your missions will be the following: Stock Management
- Master Sézane's policies, standards and procedures;
- Organise and optimise storage spaces, ensuring daily replenishment of the floor and perfect upkeep of the stockroom;
- Receive, process and store deliveries; assist in planning incoming deliveries and collection changeovers;
- Isolate new products ahead of collection launches;
- Maintain strong product knowledge to meet customer expectations efficiently and support the sales team by retrieving requested items promptly;
- Manage customer returns, including defects, tailoring and dry cleaning;
- Oversee after-sales service, including processing, reimbursements and sending items for repair;
- Manage Click & Collect: intake, scanning, storage and follow-up on pending orders (refunds, returns and customer communication);
- Conduct inventories rigorously (weekly, rotating and full counts);
- Assist with ordering consumables and sundry purchases for the Apartment.
- Contribute to planning and organising the stock team's schedule;
- Onboard and train new team members on inventory management processes;
- Set clear objectives and monitor progress regularly;
- Support the development of each team member's skills;
- Foster a positive, collaborative working environment;
- Proactively suggest process improvements;
- Flag stock issues to the Retail team in a timely manner.
- You have experience in stock and team management.
- You have an eye for detail and inventory management has no secrets for you.
- You understand the challenges of Retail and do not hesitate to adapt quickly and efficiently. Priority and time management don't scare you.
- Committed, motivated and proactive, you lead by example and know how to train a team. Did you recognize yourself in this description and want to join the Sézane adventure? So don't wait any longer!
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