Host (Hiring Immediately)

The Hart in Marylebone is seeking professional and personable Hosts to join the team. As a Host, you will create a warm and memorable welcome for every guest who walks through the doors.


Located on the corner of Chiltern Street and Blandford Street, this neighbourhood pub offers exceptional dining and drinking experiences to our guests with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages while delivering outstanding customer service.


Salary - up to £13 per hour + Service Charge (Earn up to £20 per hour)


What's in it for you as a Host at The Hart:


● 50% off food and drink in our pubs for a table of up to 4 people
● Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
● Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + more.
● 24/7 Health and wellbeing support. Access support lines anytime for your mental, physical and financial health.
● Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
● Access to Wage Stream, a financial wellbeing platform helping you manage, save and access up to 50% of your earnings in advance of payday.
● Earn more with our employee referral scheme.
● Delicious staff meals on shift.
● Career progression opportunities and ongoing training to develop yourself personally and professionally.


A snapshot of what you'll be doing as a Host at The Hart:
● Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
● Provide excellent customer service by addressing guest inquiries, offering menu information, and assisting with special requests.
● Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast-paced environment. Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
● Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.


About you, our new Host at The Hart:
● Previous experience as a Host or similar role within hospitality.
● Positive and friendly attitude, with a willingness to work collaboratively with the team.
● Excellent communication and interpersonal skills.
● Ability to work effectively in a fast-paced environment.
● A passion for delivering exceptional customer service and creating a positive experience for guests.
● Flexible approach to work.


Previous experience in a high-end and high-volume establishment is preferable. We’re looking for hosts with big personalities and a natural flair for making people feel welcome. If you’re confident, outgoing, and love creating great experiences for others, this is your chance to bring your energy and enthusiasm to a role where it really matters.


To join our incredible team and be part of this new adventure, click apply and we'll take it from there!


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