Senior Store Manager (M/F/D) - London
- Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results
- Partner with the Area Manager to maximize sales
- Responsible for the sales and KPIs performance of the store
- Set personalized objectives for every team member and follow-ups to develop behavior, performance and capabilities
- Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
- Set achievable goals and targets, and ensures the staff follows Company guidelines and is held accountable for achieving set goals
- Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
- Motivate team to drive results through effective training, accountability and celebrating successes
- Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
- Support with informative and inspiring participation the new staff onboarding experience
- Assure staff is groomed, inviting, professional, and knowledgeable on product and related company information
- Ensure superior customer service standards, through constant follow up with the team, to deliver the Sessun's experience
- Be a brand ambassador and build relationships with our clients. Be an example for the team by engaging in customer interactions
- Develop and expand customer base
- Maintain an active social relationship with clients and community by understanding the needs and changes of the market
- Permanent, Full-time contract
- Nice environnement of work
- Being rewarded for your taste for challenge and sales with target-based bonuses
- Receiving a wardrobe to represent the brand as closely as possible
- Opening up professional and human opportunities by joining a community of values and commitments
- Receiving training throughout your career (Yoobic - in-house/digital training)
- Benefiting from numerous advantages (lunch vouchers, health insurance, profit-sharing, discounts on collections, etc.)
- Passionate about fashion , you have over 4 years of experience in a similar position in the ready-to-wear sector, and a sound knowledge of the sector and its trends.
- You are responsive, dynamic, versatile, results-oriented and proactive.
- You have a solid team management experience.
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