Housing Quality Specialist (West Central London)

Places for People is a leading UK social enterprise that specialises in providing and managing social and affordable housing. We own and manage thousands of homes across the country, helping people access safe, secure, and affordable places to live. Alongside housing, Places for People builds new developments, operates leisure facilities, and invests in local communities through regeneration projects and social initiatives, all with the aim of supporting thriving, inclusive neighbourhoods.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.     

So, what are you waiting for? Join a community that cares about you!   

More about your role   

We are looking for a dedicated Damp and Mould Operative to join our team. In this role, you will visit customers' properties to assess and treat various types of mould, ensuring homes are safe, clean, and compliant with health standards. You'll support customers by explaining the cause of damp and mould and helping them find long-term solutions. Each case will be handled with care, considering the seriousness of the problem and any customer needs.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.    

For more information, please download our job profile available on our website.   

Key Responsibilities

• Attend customer properties to identify and treat damp and mould issues.

• Assess the type and severity of mould and apply appropriate treatment methods.

• Provide advice to customers on prevention and maintenance.

• Maintain accurate records of visits, treatments, and materials used.

• Work safely and in line with health and safety regulations.

Essential Criteria 

• Previous trades experience (e.g property maintenance, plastering, joinery, or similar).

• Due to the patch you are covering you will need to reside in the WC postcode.

• You must possess a valid driving license.  

More about you   

We're seeking someone with previous trades experience, such as property maintenance, plastering, joinery, or similar. While experience in damp and mould treatment is ideal, it's not essential as full training will be provided. You'll need strong attention to detail and the ability to follow technical processes, along with excellent communication skills and a customer-focused approach. The role also requires the ability to work independently and manage your own schedule effectively.

Benefits   

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  

• Competitive salary, with a salary review yearly 

• Company van with fuel card.

• Free Uniform

• Pension with matched contributions up to 7% 

• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave 

• Cashback plan for healthcare costs – up to £500 saving per year 

• A bonus scheme for all colleagues at 2% 

• Training and development 

• Extra perks including huge discounts and offers from shops, cinemas and much more. 

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected] .

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

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