Content Designer
- Ability to create clear, accessible content using user research, journey mapping, and UX principles
- Skilled in working cross-functionally with product, UX, and business teams
- Proficient in content management systems (e.g. Sitecore), digital analytics, and content optimisation for web and native apps
- Design clear, user-focused content that simplifies complex processes and works seamlessly across digital channels
- Use research and data to understand user needs, identify content gaps, and create intuitive user journeys
- Build and manage content experiences using tools like Sitecore CMS
- Collaborate with Product Owners, UX, and Content Designers to maintain consistent standards and governance
- Ensure all content is accurate, accessible, on-brand, and regularly reviewedWrite and edit engaging copy and create content briefs to deliver the best possible user experience
- Educated to a degree level or equivalent
- Digital specialist with a proven track record working in native apps and web
- Experience of designing content for members/consumers
- Awareness of user journey mapping and user story writing
- Experience of UX accessible writing and content design for digital channels
- Experience of editing and publishing in Sitecore content management system
- Strong understanding of digital analytics and conversion rate optimisation processes
- Excellent written and verbal communication skills with business and technical stakeholders at all levels
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
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