Cafe Assistant (Casual)

We are looking for enthusiastic, reliable, and customer-focused individuals to join our casual event retail team. If you thrive in fast-paced environments, enjoy delivering excellent customer service, and want flexible work around exciting live events, we’d love to hear from you.

The Venue

Olympia Events is one of London’s leading live event venues, hosting world-class exhibitions, entertainment, conferences, and cultural experiences throughout the year. We are passionate about delivering exceptional guest experiences and creating a welcoming, energetic environment for both visitors and staff.

As part of our casual retail team, you’ll help create exceptional experiences for visitors attending exhibitions, conferences, concerts, and live entertainment events at one of London’s most iconic venues.

The Role

We are looking for enthusiastic, reliable, and customer-focused individuals to join our event retail team. If you thrive in fast-paced environments, enjoy delivering excellent customer service, and want flexible work around exciting live events, we’d love to hear from you.

The Responsibilities

• Provide excellent customer service while maintaining a positive and energetic attitude

• Operate tills and payment systems accurately.

• Replenish stock and maintain retail displays.

• Ensure cleanliness and presentation standards are maintained.

• Follow health & safety, food hygiene, and company procedures.

• Assist in stock control and waste reduction initiatives.

• Handle customer enquiries and resolve issues professionally.

• Work collaboratively with colleagues and supervisors to ensure smooth event operations

What we're looking for

• Previous retail, hospitality, catering, or customer service experience is desirable

• Confident communicating with customers in busy environments

• Ability to remain calm and efficient under pressure

• Strong teamwork and communication skills

• Reliable, punctual, and enthusiastic approach to work

• Flexible availability, including evenings and weekends

Please note: this is a casual role, and hours will vary depending on event schedules.

What's in it for you?

Competitive Rate of Pay – Earn a strong hourly rate for your work.

⏰ Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.

Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.

Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.

Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• 1st Stage - Invited to a face-to-face interview at Olympia .

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.