Health and Safety Manager

Harvey Nichols
London

As the company’s Health & Safety Lead, you will drive continuous improvement of health & safety and statutory property compliance across our estate. Working collaboratively across the business, you will help ensure Harvey Nichols remains a safe, healthy, and supportive environment for our colleagues, visitors, and customers.

About the role

Leadership & Expertise

  • Act as the company’s competent person for health & safety.

  • Lead the development, implementation, and continual improvement of the safety management system.

  • Provide expert, commercially minded fire safety advice and support the company in fulfilling obligations and duties.

Compliance & Risk Management

  • Ensure compliance against all statutory property areas, including fire safety, asbestos, legionella, lifts, gas, and electrical safety.

  • Develop, review, and manage health & safety policies, standards, procedures, and guidance, including document control.

  • Oversee incident reporting and investigations; ensure regulatory notifications are made when required.

  • Partner with Legal and insurers to manage and mitigate claims.

Training, Engagement & Support

  • Assess training needs and deliver health & safety and fire safety training across the business.

  • Maintain the intranet as an accessible resource for health & safety guidance.

  • Establish effective health & safety consultation mechanisms at site and group level.

  • Provide coaching and one to one support to store leadership and managers.

  • Work closely with Head Office teams (VM, Store Planning, Concessions, Events etc) to ensure safe operational delivery.

Monitoring & Reporting

  • Conduct audits and support visits across all sites.

  • Produce regular performance metrics (monthly, quarterly, annually) for senior management to inform decision‑making.

  • Respond promptly to incidents and support crisis management activities.

  • Manage relationships with external partners and service providers.

About your Qualifications & Experience

  • NEBOSH Diploma (or equivalent) in Occupational Health & Safety.

  • Fire safety qualification (e.g., NEBOSH Certificate in Fire Safety or Level 4 equivalent) and practical experience in complex retail/hospitality environments.

  • Membership of IOSH (CertIOSH or above) with up to date CPD.

  • Extensive post‑qualification experience in a large, multisite, premium/luxury retail environment.

  • Strong understanding of statutory property compliance requirements.

  • Proven experience influencing and partnering effectively at all levels.

Is this you?

  • Excellent written and verbal communication.

  • Strong influencing, negotiating, and relationship building skills.

  • Highly organised with the ability to prioritise and deliver at pace.

  • Strong analytical, investigative, and problem-solving capability.

  • Able to work autonomously on multiple complex projects with minimal oversight.

  • Comfortable working in ambiguous or evolving environments.

  • Creative, pragmatic, solution focused approach.

  • Willingness to travel across the UK & Ireland and work flexibly when required.

What’s next?

If you’re ready to take the next step in your career and this role has caught your eye - hit the “apply” button below to start your journey with us.

Posted 2026-03-19

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