Flights Consultant

Business & First Class Travel Consultant Needed !!

A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London . The successful candidate will specialize in booking premium air travel for high-net-worth individuals (HNWIs), corporate executives, and VIP clients. You will provide a bespoke service, while using your in-depth knowledge of airline products, fare construction, and worldwide destination knowledge to deliver a seamless booking service to your them.

Key Responsibilities:

Premium Air Travel Booking:
Arrange and manage complex international and domestic itineraries in Business and First Class cabins, including round-the-world and multi-stop journeys.

Client Relationship Management:
Deliver a high-touch, consultative service to VIP clients, understanding their preferences, and special requests.

Fare Construction & Ticketing:
Maximize value for clients through smart fare sourcing, consolidator fares

Crisis & Disruption Management:
Proactively manage travel disruptions (delays, cancellations, strikes) and rebook clients with minimal inconvenience.

Required Skills & Experience:

Experience:
Minimum 3-5 years' experience in a similar role within a travel agency, TMC, or luxury concierge service.

GDS Proficiency:
Expert in at least one major GDS (Galileo preferred but open to cross training)

Industry Knowledge:
Strong understanding of premium airline products, frequent flyer programs, fare rules, and international routing principles.

Customer Service:
Exceptional interpersonal and communication skills, with the ability to provide discreet, professional, and anticipatory service to elite clients.

Organizational Skills:
High level of attention to detail, accuracy, and ability to multitask under pressure.

Flexibility:
Willingness to work flexible hours, including weekends or after-hours support, all paid as overtime.

Package:

Competitive salary + performance bonuses

Office based role in Central London
Work with a high-caliber client base

Access to exclusive airline and industry benefits

Opportunity to grow within a premium travel service brand

Interested apply here now or email (url removed)