Office Manager

Who we are:

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.

Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.

Who you are:

Primary objective of the job:

To ensure the smooth and efficient running of Head Office by managing day-to-day operations, maintaining a professional and welcoming environment, and providing proactive administrative and PA support to the leadership team.

What you’ll be doing:

Executive & Administrative Support

• Provide proactive executive support, including meeting coordination and prioritising schedules.
• Prepare board and leadership meeting materials, including agendas, papers, and minutes.
• Arrange travel itineraries, accommodation, visas, and logistics for senior leaders.
• Handle confidential and sensitive information with professionalism and discretion.
• Support leadership in preparing for external meetings, conferences, and events.

Office Management

• Oversee daily operations of Head Office, maintaining a professional, safe, and welcoming environment for all employees and visitors.
• Manage facilities and contractor relationships, including supplier performance reviews using SLAs and KPIs.
• Project-manage maintenance works, office moves, and refurbishments, liaising with relevant departments and external contractors.
• Supervise security and access control (visitor registration, daily passes, main entrance protocols).
• Coordinate post and courier services (incoming and outgoing) and liaise with the landlord/building management where required.
• Conduct regular floor walks and meeting room checks, ensuring high standards of presentation and cleanliness.
• Manage office procurement (refreshments, groceries, stationery) and ensure budget compliance.
• Oversee office budgets, supplier contracts, and expense processes.
• Ensure compliance with health & safety requirements; act as a Fire Warden and member of the emergency response team.

Culture, Communication & Engagement

• Build strong working relationships across teams, suppliers, and partners.
• Support onboarding of new employees to ensure a smooth and welcoming introduction to Head Office.
• Support with organising office events, socials, and team-building activities in collaboration with the social committee.
• Contribute to a positive, inclusive, and professional office culture.
• Provide general administrative support and respond to ad hoc queries across the business.

What you’ll need:

Skills & Experience

• Previous experience as a PA, EA, or Office Manager (ideally in a fast-paced environment).
• Excellent organisational skills with the ability to juggle multiple priorities.
• Strong IT skills: MS Office (Word, Excel, PowerPoint, Outlook), Teams/Zoom, expense & calendar systems.
• Excellent written and verbal communication skills.
• Strong problem-solving ability and proactive approach.

Personal Attributes

• Highly professional, with strong presence and credibility.
• Discreet and trustworthy with sensitive information.
• Resilient, adaptable, and calm under pressure.
• Detail-oriented with a focus on accuracy and quality.
• Collaborative, approachable, and a natural relationship-builder.

What we will offer you:

As a Office Manager at White Stuff you will be entitled to an array of great benefits, some of which include:

• Hybrid working
• Quarterly/Annual bonus opportunity
• Up to 25 days holiday per annum, plus bank holidays
• 2 extra (paid!) days off per year to volunteer in the local community
• 50% discount
• Subsidised BUPA Dental Insurance
• Healthcare cash plan and Life Assurance
• Interest free season ticket loan
• Pension Contribution

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .