Real Estate Claims Advocate - Client Services in City Of London

Job description

Your New Company

A leading insurance and risk advisory firm is seeking an experienced Claims Manager to join its UK-based Real Estate team. This opportunity sits within a high-performing division that supports a diverse portfolio of property clients across the country. Known for delivering tailored claims solutions and strategic client support, the team operates at the forefront of the real estate insurance market.

Your New Role
In this role, you will be responsible for managing a designated group of clients, delivering expert claims services and acting as a trusted advisor throughout the claim's lifecycle. You will handle large and sensitive claims, liaising with insurers, loss adjusters, and clients to ensure efficient resolution. You'll advise on policy coverage, documentation requirements, and negotiate settlements and reserves to secure optimal outcomes.

You'll maintain accurate records, ensure claims are registered and updated on internal systems, and conduct periodic portfolio reviews. You'll also produce management information reports and represent the claims function in client tenders, contributing to insurer relationship development. Attendance at internal and external meetings will be expected, and you'll play a key role in supporting internal claims cleansing and diary management processes. Collaboration with colleagues across the business will be essential to ensure consistent service delivery.

What You'll Need to Succeed
To thrive in this role, you'll bring proven experience in property claims handling, ideally within the real estate sector. You'll have a strong technical understanding of insurance programmes and claims procedures, along with excellent communication and negotiation skills. The ability to interpret claims data and produce meaningful analysis is important, as is familiarity with regulatory frameworks and claims systems. Proficiency in Microsoft Office is expected, and CII qualifications are desirable. A proactive mindset, strong time management, and problem-solving abilities will set you apart.

What You'll Get in Return
You'll receive a competitive salary and benefits package, along with the flexibility of a hybrid working model. You'll be part of a market-leading team in a dynamic sector, with access to career development support and professional growth opportunities.

What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date CV. If this job isn't quite right for you, but you're exploring new opportunities, please contact us for a confidential discussion about your career

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Extra information

Status

Open

Education Level

Secondary School

Location

City Of London

Type of Contract

Casual / Part Time Jobs

Published at

11-09-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English