Community Engagement Practitioner

Hestia Housing Support
Edgware, Greater London

Job Description

We are Hestia. We make a difference.

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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Partner to play a pivotal role in our Voluntary Community Service in Barnet .

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Sounds great, what will I be doing?

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To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and
North London Mental Health Partnership (NLMHP)'s policies and procedures.

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What do I need to bring with me?

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You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

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Here's what the team will be looking for

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You bring a solid foundation of professional and practical experience, underpinned by an NVQ Level 4 in Care (or equivalent) or at least two years of hands-on experience within a mental health setting. You demonstrate a strong understanding of mental health issues, recovery models, and co-production principles, ensuring that support is both empowering and person-centred.

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Collaborative by nature, you work effectively alongside professionals, services, and community partners to deliver holistic care. You have sound knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act, enabling you to provide safe, structured, and effective support.

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Your excellent communication, relationship-building, and group facilitation skills allow you to engage meaningfully with service users and colleagues alike. Confident in using IT systems and electronic case management tools, you maintain accurate, timely, and compliant records. Resilient and adaptable, you thrive in fast-paced environments while maintaining professional boundaries and a trauma-informed, person-centred approach in all aspects of your work.

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When will I be working?

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You will be working Monday to Friday 9am - 5.18pm.

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Interview Steps

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We keep our interview process simple, so you know exactly what to expect.

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  • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
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  • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
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Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

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Our commitment to Equality, Diversity, and Inclusion

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Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

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We are a disability confident employer

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Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

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Safeguarding Statement

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Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

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Important Information for Candidates

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If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

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We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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Posted 2025-10-16

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