Quality Management Manager

Quality Management Manager

Location: Greenford, Greater London, England, UK
Additional Locations: Loudwater, Buckinghamshire, England, UK
Job Type: Full-time, Permanent

About Ultra Maritime
Ultra Maritime delivers cutting-edge multi-mission technologies that protect and empower naval forces around the world. Our systems support missions across surface, sub-surface and unmanned platforms, providing our customers with an operational advantage in an evolving battlespace.

From advanced sonar and radar systems to signature management and naval power solutions, we work collaboratively with our partners to ensure mission success and safeguard the seas.

Flexible Working
We recognise the importance of balancing work and personal life and offer flexible working arrangements wherever possible, including hybrid working, remote options, flexible hours, part-time schedules and compressed working patterns.

Our Greenford and Loudwater sites offer a 9-day fortnight, providing every other Friday off, as well as flexible start/finish times and Time Off In Lieu (up to one day per month). We trust our people and empower them to work in ways that suit both their role and lifestyle.

The Role: Quality Management Manager
As the Quality Management Manager, you will lead the development, implementation and ongoing improvement of the Quality Management System (QMS) for your site. Working cross-functionally with engineering, operations, supply chain and programme teams, you will embed quality standards and drive continuous improvement across the full product lifecycle.
Your work will directly impact product performance, cost reduction and customer satisfaction.

Key Responsibilities
• Oversee the effectiveness of the site Quality Management System (QMS), ensuring compliance with internal, customer and regulatory requirements.
• Drive continuous improvement initiatives across all departments, focusing on process optimisation and risk reduction.
• Develop, deploy and maintain quality planning tools (e.g., control plans, process documentation and assessments).
• Monitor and approve corrective and preventive actions (CAPA), ensuring timely and effective resolution.
• Analyse quality performance, including scrap, rework, warranty data and cost of poor quality, recommending actions for improvement.
• Assess organisational capability to meet customer requirements, including performance, cost and capacity.
• Lead and influence cross-functional teams to foster a culture of quality and operational excellence.
• Contribute to planning, budgeting, resource allocation and improvement roadmaps.
• Support internal, customer and external audits.

Experience & Qualifications
• Bachelor’s degree or equivalent experience in engineering, quality, manufacturing or a related field.
• Proven leadership experience in quality management or a related operational role.
• Strong knowledge of Quality Management Systems such as ISO 9001, AS9100 or similar.
• Skilled in using data and metrics to drive improvement.
• Experience in a regulated, engineering or technical environment is highly desirable.
• Eligibility to obtain relevant UK security clearance is required.

Benefits
• Optional 9-day fortnight
• Flexible working hours & hybrid options
• 1pm finish on Fridays
• Time Off in Lieu (TOIL)
• Annual bonus scheme
• 25 days holiday + Christmas shutdown
• Holiday buy/sell scheme
• Casual dress
• Private healthcare, dental and critical illness options (via salary sacrifice)
• Reward hub with discounts at 200+ retailers
• 4x salary life cover
• Pension: 5% employer / 4% employee (with option to increase contributions)

Relocation Support
We attract talent from across the UK and may offer relocation support on a case-by-case basis, in line with HMRC guidelines.

Security & Nationality Requirements
Due to the nature of our programmes, candidates must be eligible to obtain the relevant UK security clearance.

Diversity & Inclusion
Ultra Maritime is an equal-opportunity employer committed to diversity, inclusion and equality. We welcome applications from all backgrounds and are dedicated to creating an environment where everyone feels valued and able to be their authentic self.