Head of Delivery - Housing
Key Responsibilities Programme & Project Delivery
- Lead and oversee a coordinated portfolio of programmes and projects that underpin c ontinuous improvement across the Housing Service.
- Act as the strategic lead for delivery excellence, ensuring projects align with organisational priorities, governance frameworks, and best practice delivery methodologies.
- Manage priority, cross-cutting projects including HRA budget management, savings , service charge reviews , and multi-year implementation programmes .
- Support the development and implementation of housing strategies and policies , ensuring they are translated into effective operational delivery.
- Analyse service delivery options, demonstrating best value, systems-thinking approaches, and continuous improvement opportunities.
- Lead responses to changes in legislation, government policy, the Social Housing Act, and external funding opportunities.
- Establish and oversee strong delivery governance arrangements, ensuring clear accountability, risk management, and performance reporting.
- Produce and manage performance indicators, budgets, and targets aligned to directorate objectives and business plans.
- Ensure accurate reporting for budget monitoring, regulatory compliance, health and safety, audits, and self-assessments.
- Ensure resident satisfaction and lived experience are central to service improvement and change activity.
- Implement systems and approaches that actively involve residents in monitoring, reviewing, and shaping services, strategies, and contracts.
- Lead and develop multidisciplinary delivery teams, including project managers and officers working alongside service, systems, data, finance, and improvement colleagues.
- Operate as a senior stakeholder manager, influencing and securing buy-in from senior officers, councillors, partners, and staff across the organisation.
- Act as a centre of excellence for project and programme management across the Housing Service, modelling and promoting best practice.
- Ensure all actions align with equalities legislation, statutory duties, and the Council’s commitment to climate and ecological sustainability.
- Maintain up-to-date knowledge of relevant legislation and ensure this informs strategy and policy development.
- Educated to degree level or equivalent professional experience.
- Proven experience delivering complex, high-value programmes and projects within housing, local government, or the public sector.
- Strong knowledge of project and programme management methodologies and when to apply them proportionately.
- Expert understanding of challenges facing local government and social housing, including regulatory, financial, and policy pressures.
- Experience working with senior officers and councillors in a politically led environment.
- Demonstrable leadership experience managing multidisciplinary teams and delivering outcomes at pace.
- Strategic thinker with the ability to develop, implement, and evaluate policy and service change.
- Excellent written and verbal communication skills, with the ability to present complex information clearly.
- Project or Programme Management qualification (e.g. PRINCE2, MSP, APM) desirable.
- Confident user of Microsoft Office and performance reporting tools.
- Strong commitment to improving public and housing services.
- Inclusive, collaborative, and supportive leadership style.
- Flexible, adaptable, and able to operate with discretion and professionalism at all levels.
Recommended Jobs
Senior Backend Engineer - Rust
Location: Remote (UK ±3 hours) Reports to: Engineering Manager Salary: £70,000 - £100,000 Employment type: Full-time, permanent Modern Milkman isn’t just another delivery startup. We’re a…
Teaching Assistant
Teaching Assistant Immediate start Competitive rate of pay Full-time, long-term North London £80-100 per dayA teaching assistant is needed for a special educational needs (SEN) school in…
Edit Assistant Apprenticeship
Join Sky's world-class Post Production team and get hands-on with the magic that happens behind the screen. On this two-year apprenticeship, you'll support our Edit Operations team, mastering the work…
Part-time After-school Nanny in Chelsea, Job ID J1E0AB
A busy family in the Chelsea area seeks a part-time live-out after-school Nanny to help them care for two school-aged children. They are looking for a fun, energetic and educated Nanny to join the fa…
Orthodontist, Relocate to Australia
Are you a qualified orthodontist looking for a new challenge? NSW with its stunning natural beauty, coastal lifestyle and thriving dental industry, is calling you! Are you an experienced orthodontis…
SEN TA | Lambeth
Are you a compassionate and driven SEN TA looking for a fresh opportunity from January 2026? Would you like to join a friendly and inclusive school in Lambeth where you can make a real difference to …
Experienced Electrician
We have an amazing opportunity for an experienced Electrician to work for one of the country's leading training providers. Sharing your knowledge and experience with new apprentices to realise their p…
German speaking Media Sales Consultant - Travel Media
We have a brand-new opportunity to work with a well-known travel media international company, operating all over the world. They are looking for a Bilingual Digital Sales Representative to join their …
Property Underwriter
Job Title: Property Underwriter Location: London/Hybrid (Typically 3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way…
Finance Officer - An Independent School in Westminster
Finance Officer – Westminster Location: Westminster, London Contract: Full-Time, Permanent Start Date: January 2026 Salary: Competitive About the School This prestigious indepen…