Third Party Data Management Lead

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

At Travelers, we create trusted strategic products and services to unlock the power of our data. We enhance and measure our ability to access, govern, manage, connect and integrate internal and external data assets and ensure our employees understand the value of data and the impacts to our business.

As a Senior Manager of Data Management for Travelers Europe, you will influence strategies to promote effective data governance practices to ensure that data is consistent, trustworthy, and doesn’t get misused. You will measure accuracy, completeness, consistency, and reliability of data to embody and promote Traveler’s data culture values. Consulting with business partners, you will drive the adoption of data management, governance and metadata policies, standards, and best practices in order to demonstrate the tangible value of strong data governance. You will provide leadership by setting priorities, assigning work and coaching team members. Leveraging your understanding of the data ecosystem, business process and decision-making, as well as the data value chain, you will handle customer requests of advanced complexity for changes to data management tools in order to determine impact on existing systems, process and develop appropriate specifications, enhancements, and procedures to comply.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

External / 3rd Party Data Governance:

• Maintain third party inventory and keep the inventory up to date across Europe
• Conduct periodic reviews of the inventory by engaging stakeholders
• Manage 3PD requests from stakeholders; for example, Carfax attribute request
• Work with country leads to ensure that 3PD governance guidelines are followed
• External /3rd party data product lifecycle / Operating model
• Understand and socialize the Europe 3rd party operating model
• Drive the 3rd party data product evaluation, test data development, cost/benefit analysis and onboarding efforts
• Support the implementation of approved 3rd party data products by working with key stakeholders (ex. business/IT/legal/procurement/vendor )
• Enterprise alignment / support
• Represent the Europe as part of Enterprise 3rd party meetings
• Ensure that Europe 3rd party work is defined and executed as per the Agile/Rally guidelines

What Will You Do?

• Provides strong project management support for 3PD strategic projects and core activities by developing approach frameworks, work break-down structures, project plans, project checklist and status updates.
• Performs data analysis of 3rd party data sources to support key business plans and goals.
• Manages 3PD management tasks within complex, coordinates strategic projects with product departments and business areas.
• Performs advanced data profiling, metadata capture, data lineage, data transformation rules and communicates results in support of 3PD processes.
• Manages the effective implementation and ongoing support, training and communications of new 3PD sources.
• Manages the changes and enhancements in existing environments, systems, workflows, inventories and best practices to support new 3PD sources.
• Participates in the development and continued build out of 3PD Management standards and best practices
• Participates in the data governance process for 3rd party data, preparing artifacts for submission
• Monitors, identifies, investigates, prioritizes, remediates and communicates 3PD data issues and opportunities
• Work with business areas and project team members to understand new business capabilities and perform impact analyses to determine additional 3rd party data requirements, provide data expertise and data as needed.
• Meet with customer to elicit requirements.
• May act as project lead for medium complexity items
• Develop the process of managing the availability, usability, integrity security and privacy of the data.
• Collaborate with partners to design, develop and implementation of innovative governance practices, roles, responsibilities.
• Responsible for procedures, processes, and support the development of remediation plans to assure data quality for business purposes.
• Perform complex data profiling and analysis; communicates results in support of data quality processes.
• Partner with business customers to recommend, develop, maintain and prioritize business data quality requirements, specifications, and rules.
• Define and support the rollout and adoption of metadata repository, data catalog, reference data management, and data lineage capabilities.
• Work with business customers to ensure appropriate naming definitions and standards are being followed.
• Leverage knowledge of data models, data relationships, mapping lineage, business rules and processes to ensure that solutions meet operational and business needs.
• Analyze medium complexity customer requests (internal or external, e.g. data calls) for changes to production systems, determine impact on existing systems, process and develop appropriate specifications, enhancements, and/or procedures to comply.
• Facilitate the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas.
• Leverage tools, processes, and workflows to capture knowledge, find information and maintain its relevance.
• Articulate guiding principles and frameworks that align with the strategic vision.
• Lead the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data.”
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Demonstrated experience with ETL / Data Integration tools, one or more Data platforms, and Cloud Computing Technologies and related emerging technology.
• Prior experience with one or more of the following Tools and languages – SQL, Teradata, Python, Hive, MicroStrategy, Ab Initio, Messaging, NoSQL.
• Ability to understand metadata management, including metadata management, lineage, and cataloging.
• Ability to effectively contribute and communicate with the immediate team, business partners and functional partners.
• Strategic thinker with the ability to use sound judgement to resolve issues as they arise.
• Ability to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals.
• Demonstrated ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind.
• Strong understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules.
• Strong understanding of emerging trends in knowledge management.

What is a Must Have?

• Bachelor’s degree or significant relevant data and analytics, and/or data management experience.

What Is in It for You?

• Private Medical Insuran ce: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .