Account Manager

ACCOUNT MANAGER

Wates have excellent opportunity for a customer focused Account Manager to provide operational leadership, technical management, added value and development on two of our key Accounts.

ABOUT THE ROLE

We are looking for an Account Manager with experience of working in transferable environment who is client focused, managing a team across a number of locations within the UK. The successful candidate will have strong experience in National Mobile service delivery managing both hard and soft services. Internal and external relationship management will be a key attribute.

With a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with sound financial / commercial acumen with experience of running a P&L and ensuring budget is achieved.

To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management.

This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.

Some of the other Key Accountabilities as Account Manager include:

• Lead and motivate the WPS Facilities Management team by example and deliver excellence and first class sustainable hard M&E, Reactive, Projects and Fabric service provisions.
• Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders.
• To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool)  
• Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered. 

WHAT WE OFFER

• Competitive salary
• Travel covered to any of our sites (subject to HMRC advisory rates)
• Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…
• Excellent range of learning and development activity to support your career progression.
• Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

To find out more about LIFE AT WATES please click on the following link

We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.

If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via [email protected] and one of us will get in touch as soon as possible.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting