Shop Manager - Charity Retail

Charity Shop Manager - London

Salary: £26,000 - £29,000 per annum

Make a difference while driving retail success!

Are you a commercial and driven retail manager who is passionate about people, sales, and making an impact? This is a fantastic opportunity to bring your retail expertise into the charity sector and lead a busy, thriving shop in North London.

We're looking for a dynamic Shop Manager who can combine strong retail know-how with a passion for customer experience and community engagement. This is your chance to take ownership of a store with real potential, lead a dedicated team, and make a genuine difference every single day.

What you'll be doing:

• Driving sales and maximising income generation to exceed targets and KPIs
• Leading, developing, and motivating your team (paid staff and volunteers)
• Delivering outstanding customer service and building strong supporter relationships
• Recruiting, training, and inspiring new volunteers
• Ensuring the smooth day-to-day running of the store, including stock management, health & safety and compliance
• Creating eye-catching visual merchandising and delivering creative retail initiatives
• Building links within the local community to generate donations and raise awareness

What we're looking for:

• Proven experience as a Store Manager or Assistant Manager in a retail environment (charity or commercial)
• A strong track record of delivering results and working to targets
• Confidence in managing and motivating a diverse team, including volunteers
• Excellent communication and organisational skills
• A positive, proactive, and can-do attitude with plenty of energy and enthusiasm
• Flexibility to cover weekends and adapt to the needs of a busy retail operation

Why join?

This is more than just a shop - it's a chance to be part of something bigger. You'll have the opportunity to:

• Shape and grow a store with huge potential
• Work in a supportive, values-driven organisation
• Use your retail skills to make a real social impact

If you're ready to bring your retail leadership skills into the charity sector and want a role where every day counts, we'd love to hear from you!

Apply today with your CV and covering letter.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

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