Operations Manager (Food)
Job Details
Operations Manager (Food Services)
Location: HarrowFull-time - Up to £51,000 Per Annum Lead Exceptional Patient Dining Services We’re looking for a passionate and driven Operations Manager (Food Services) to lead the delivery of safe, high-quality patient dining and retail food services across a busy healthcare environment. This is a fantastic opportunity to shape service excellence, lead high-performing teams, and ensure every meal meets clinical, cultural, and dietary needs—while delivering against KPIs, compliance standards, and commercial targets. What You’ll Be Responsible For
- Leading day-to-day food service operations across wards and departments
- Driving service quality, efficiency, and continuous improvement
- Ensuring full compliance with food safety, HACCP, and NHS standards
- Managing and developing large, multi-site teams
- Monitoring and improving operational performance and KPIs
- Controlling costs, budgets, and resource planning
- Building strong relationships with clients and hospital stakeholders
- Leading on health & safety, audits, and compliance
- Proven experience managing food service operations (healthcare or large-scale catering preferred)
- Strong leadership skills with a track record of developing teams and driving performance
- In-depth knowledge of food safety, compliance, and operational standards
- Commercial awareness with experience managing budgets and costs
- Excellent stakeholder management and communication skills
- A proactive, solutions-focused approach with a passion for continuous improvement
- Play a key role in enhancing patient experience through food
- Join a supportive, forward-thinking organisation
- Opportunities for career development and progression
- Competitive salary and benefits package
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