Program Manager III

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Role Summary

Division & Team

The ML Platform team sits within Expedia Group’s AI & Analytics organization and builds the core platforms, tools, and services that power machine learning across all our brands and businesses. We provide resilient infrastructure and intuitive developer experiences for model lifecycle, feature engineering, orchestration, and inference so product and domain teams can move faster, think bigger, and focus on delivering intelligent travel experiences at scale.

In this role, you will help shape and deliver the ML Platform that underpins personalization, search & ranking, pricing and risk use cases across Expedia Group. Your expertise and passion for AI/ML platforms will drive the development of industry‑leading capabilities, enabling teams to turn data into insight, and insight into action, for millions of travelers and partners worldwide each year.

In this role you will:

• Lead ML Platform programs from discovery and design through implementation, rollout, and post-launch optimization

• Partner with product, ML engineers, and data platform teams to translate platform strategy and customer needs into clear technical requirements and program plans

• Build and maintain a roadmap for core ML Platform capabilities (e.g., model lifecycle, orchestration, feature store, monitoring) and communicate trade-offs and priorities

• Manage cross-team backlogs and execution, driving end-to-end delivery using agile and iterative practices

• Own proactive risk and dependency management across services, infra and consuming domains

• Keep stakeholders and senior leaders aligned and informed on progress, decisions, and changes to scope or schedule

• Monitor and analyze platform adoption, reliability, performance, and cost, using data to drive continuous improvement

• Identify bottlenecks in platform workflows and operating models, and drive simplification through better processes, tooling, and reusable templates

Experience and Qualifications

• You have a master's degree in Computer Science, Statistics, Math, Physics, Engineering, Data Science or related technical field; or equivalent related professional experience

• Solid background and experience in driving delivery of sophisticated AI products or services end-to-end

• Passion, expertise, and experience in AI, machine learning, and building complex software systems

• Demonstrated leadership abilities, with experience managing cross-functional teams and driving projects to completion

• Ability to take complex business problems and break them down into simple and elegant solutions

• Experience in building clear, concise, and well-structured functional material (e.g. policies & procedures, guidelines, presentations etc.)

• Ability to communicate a compelling rationale and narrative to peers and partners about the products and services produced by the team

• Previous experience in managing programs related to tech platforms is a big plus

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Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.