Facilities Assistant (Ref: 006986)

Are you a proactive and hands-on Facilities professional who takes pride in delivering a first-class workplace experience?

We are recruiting on behalf of a highly respected, mission-driven organisation based in Blackfriars. This is a fantastic opportunity to join a collaborative and purpose-led environment where your contribution will directly support the smooth operation of a busy, professional office.

This is a fully site-based role, ideal for someone who thrives in a dynamic setting and enjoys variety in their day.

The Role

Reporting to the Building Manager, you will play a key role in ensuring the effective delivery of Facilities Management services across the site. You will act as the first point of contact for repairs, contractor visits and internal facilities queries, maintaining high operational and presentation standards throughout the building.

This is a varied, hands-on position combining facilities coordination, contractor management, workplace support and basic maintenance tasks.

Key Responsibilities

• Deliver high-quality day-to-day FM services across the building

• Conduct daily floor walks and meeting room checks, resolving issues promptly

• Oversee contractors onsite, ensuring permits and H&S documentation are in place

• Act as first point of contact for facilities requests via email, phone and helpdesk

• Maintain strong communication with internal departments

• Manage office supplies, deliveries and inventory control

• Support office moves, changes and internal projects

• Assist with event set-up and room configurations

• Carry out basic repairs including plumbing, electrical, painting and carpentry tasks

• Maintain accurate reactive job records

• Ensure compliance with health & safety procedures and emergency protocols

• Support facilities administration, purchase orders and invoice processes

About You

We’re looking for someone who combines technical competence with excellent customer service skills.

You will have:

• Experience within a Facilities or Building Management environment

• GCSE/GCE Maths and English (or equivalent)

• IOSH or other Health & Safety qualification (desirable)

• Good IT skills (Google Workspace experience advantageous)

• Ability to carry out basic maintenance repairs

You are:

• Professional, approachable and well-presented

• Proactive with a strong “can do” attitude

• Comfortable working independently and as part of a team

• Highly organised with the ability to prioritise and multi-task

• Security conscious with strong Health & Safety awareness

• Calm under pressure and solutions-focused

What’s On Offer

• Salary of £35,000

• Private medical insurance

• Dental insurance

• Buy & sell annual leave scheme

• Eyecare vouchers

• Additional benefits package

• A collaborative and inclusive working culture

This organisation is committed to building a diverse workforce and welcomes applications from candidates of all backgrounds. Reasonable adjustments can be made at any stage of the recruitment process.

How to Apply

If you are an experienced Facilities professional with the skills, knowledge and drive to excel in this role, we would love to hear from you.

To apply, please contact the Maxwell Stephens team on 02071184848, or send your CV to [email protected].

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