CRM Assistant

We are looking for a dynamic and detail oriented CRM Assistant to join our vibrant CRM team. This role involves executing compelling email and SMS campaigns: building, testing and deploying against targeted audience segments and then generating reports to provide actionable insights for those campaigns. You will support the development and execution of our CRM and email marketing programs, while also providing valuable support to BrandAlley's broader marketing channels as required.

Please note that this role is hybrid only

What will you be doing?

• Support the day to day planning and management of Email, SMS, and Web campaigns.
• Learn how to effectively build, test and deploy campaigns against defined targeted segments, aligning to calendar requirements.
• Support onboarding of new templates and help optimise current templates as required.
• Work closely with the Senior CRM Executive and CRM Manager to execute a robust CRM strategy.
• Generate and analyse regular ad-hoc campaign performance, providing actionable insights.
• Maintain and update reporting dashboards.
• Support with resizing of imagery on Photoshop.
• Support the execution of campaigns by writing briefs and capturing feedback.
• Support the team with monitoring trends and industry best practice, suggesting improvements to campaigns based on industry insights.
• Support the CRM and wider marketing team with ad-hoc requests as needed.

What you'll bring...

• Dynamic and positive energy to be part of a team that likes to work at pace.
• A collaborative mindset to help communicate across multiple departments.
• A high level of attention to detail.
• Exceptional organisational skills to help plan and manage a high volume of campaign activity.
• A curiosity about customer marketing, and an interest in understanding who customers are as well as how best to speak to them.
• An ambition to learn and grow as part of an ambitious and growing business.

Who are we?

BrandAlley is the go to destination for designer brands at fantastic, exclusive prices. We're a members only site home to hundreds of some of the best high profile labels in fashion, beauty and home. We stock an extensive selection of previous and current season stock at up to 90% off the RRP, from Vivienne Westwood and Alexander McQueen to Molton Brown and Philip Kingsley. With new brands launching every week, our flash sales are exclusive and filled with highly in demand pieces that mean time is of the essence! For an instant luxury hit, our members can also shop in our permanent designer treasure trove - the Outlet - where everything is available for immediate dispatch.

We understand that privacy and the security of your personal information is extremely important. BrandAlley UK Ltd collects, processes, and ensures the security of all personal data that we gather in accordance with data protection laws.

BrandAlley UK Ltd are proud to be an equal opportunities employer who provide equal employment opportunity regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.