MDXInternship Accomodation Intern

Only for current MDX students and recent graduates

We are seeking an Accommodation Intern to support the day-to-day operations of the accommodation service, gaining valuable experience in housing administration, customer service, and facilities coordination. This is ideal for someone looking to build a career in higher education administration, property management, or student services. The intern will work closely with the Resident Life Manager and Senior Accommodation Officer and a range of stakeholders.

Duties and responsibilities

• Assist with processing accommodation applications.
• Maintain accurate and up-to-date records on the accommodation management system.
• Handle correspondence with students, parents, and external providers via email and phone.
• Act as contact for student enquiries by phone and email.
• Contribute to ongoing projects such as student satisfaction surveys, process improvement, or digital communication updates.
• Contributing to our Social Media output and reviewing digital content channels.

Skills and experience
Essential

• Currently studying at Middlesex University.
• Strong written and verbal communication skills with confidence to engage students and staff.
• Good organisational skills with the ability to manage multiple tasks.
• Ability to gather, organise, and interpret qualitative feedback.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• A genuine interest in student welfare and the higher education sector.
• Right to work in the UK.

Desirable

• Familiarity with student accommodation or property management systems.
• Experience living in or working with university halls of residence.

Location
Hybrid/Fenella

Benefits

• This internship provides meaningful exposure to accommodation operations, housing administration and facilities co-ordination.
• Hands-on experience within a professional higher education environment.
• Mentorship and regular check-ins with a dedicated line manager.
• Building confidence with exposure to a wide range of operational and strategic accommodation processes.
• Enhance employability for s in student services, residence life and housing administration.
• A supportive, inclusive, and diverse team culture.

Graduate Competencies and Skills you will gain on this :

This supports the development of key Middlesex Graduate Competencies, including communication, collaboration, problem-solving, and personal development.

This builds Leadership and Influence by contributing to the development and implementation of Accommodation processes. It promotes an Entrepreneurial Mindset through developing and improving guidance and content.

It strengthens Communication, Empathy and Inclusion by creating clear, accessible materials, while encouraging Curiosity and Learning through contributing to best practice in accommodation processes. The also fosters collaboration, adaptability and resilience through cross-team working and feedback, enhances problem-solving through insight from student data, and develops Technological Agility through effective use of digital tools.