Head of Marketing Operations & Analytics

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

The Marketing Team is empowered to spark change daily with MAP - Mastery in their role, Autonomy to make decisions, and a Purpose to make the world a safer place for all consumers. Using cutting-edge tech and delivering best-in-class content, they influence the trajectory of our company. It’s this team spirit and trust in each other that let us go further together. This team has two simple goals: 1. Everyone in the world knows about the Feedzai brand 2. Making sure our sales team is busy. Join Us!

We’re looking for a highly driven and detail-oriented Head of Operations & Analytics / Chief of Staff to bring structure, insight, and operational excellence into Feedzai’s global growth organization. This role will own marketing operations, data analytics, performance reporting, and process optimization to ensure our growth engine runs efficiently and scales effectively.

You

You’ll work cross-functionally with campaigns, digital, field, and sales teams to deliver actionable insights, optimize marketing investments, and embed operational discipline across the business. Critically, you will act as a strategic and hands-on partner to the VP of Global Growth - supporting market expansion initiatives, ABM programs, and pipeline management. In this role you will also have a dual reporting line to the Chief Marketing Officer as a Chief of Staff supporting with marketing board-level materials and embedding an operational rhythm that drives measurable impact across the function.

Your Day To Day

• Own global marketing operations, analytics, and reporting frameworks.
• Develop and maintain dashboards that track pipeline coverage, velocity, conversion rates, and ROI.
• Provide actionable insights that guide strategic decisions across campaigns, digital, and field marketing.
• Partner with revenue/ sales operations and finance to ensure pipeline, forecasting, and revenue attribution are aligned.
• Define and optimize the marketing tech stack, ensuring systems integrate seamlessly with CRM and sales tools.
• Act as a trusted advisor to the VP of Global Growth, shaping strategic initiatives while also providing hands-on support with funnel analytics, pipeline reporting, and market insights.
• Support the CMO with board reports, investor updates, and executive-level presentations.
• Drive operational cadence for the marketing organization - quarterly planning, goal setting, and business reviews. Identify bottlenecks, streamline workflows, and implement best practices to increase efficiency and scale.
• Manage and mentor a lean team focused on analytics, marketing operations, and business intelligence.

You Have & You Know-how

• 10+ years of experience in marketing operations, revenue operations, or analytics, with proven leadership experience.
• Deep understanding of B2B SaaS pipeline dynamics, funnel management, and demand generation metrics.
• Strong proficiency in Salesforce, Marketo/Hubspot, BI tools (Tableau, Power BI, Looker), and attribution models.
• Track record of building dashboards and reporting frameworks that inform executive decision-making.
• Experience supporting senior leadership (CMO, VP-level) with both strategic initiatives and hands-on operational execution.
• Ability to manage operational cadence across a global team and align multiple stakeholders. Strong people management skills with experience building and developing lean, high-impact teams.
• Analytical and detail-oriented, with strong communication skills and a collaborative mindset.
• Experience in fintech, enterprise technology, or AI-driven companies is a plus

Your First 30-Days At Feedzai

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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Feedzai Culture

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

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