Customer Service Administrator - Life & Wealth

the Life & Wealth Team including enquiries from customers and financial advisors. Responding to customer enquires in writing or by email Using computer systems to check and update records Handling all aspects of customer enquiries including providing customers with policy information, processing payments out, updating customer records accurately, etc Producing timelines and case investigation notes. Qualifications & Skills Attention to detail with ability to complete work to a high standard. Effective communication skills - both verbal and written. Ability to work as part of a team and on your own With assets under management of over £5bn and more than 700,000 members we have lots to look after and lots more to do. If you want to be part of the team and you think this is you, we would love to hear from you. We support life inside and outside work, offering: Recognition awards: Win exciting prizes, including one weeks' annual leave plus £3,000 spending money. Refer-a-friend scheme: Earn rewards for bringing talented friends to our team. Annual Leave: 25 days annual leave (rising to 28 with service) plus 8 bank holidays, and options to buy or sell extra days. Supporting the future: 10% employer pension contribution, 4 x group life cover. Getting around: Access to cycle-to-work schemes, Electric Vehicle scheme

• and travel loans. Wellbeing: 24/7 GP access, EAP, Private Healthcare, and free legal/financial advice a variety of savings at top high street and online retailers. Hybrid model with up three remote days per week, totalling 35 hours per week Monday to Friday. We are committed to creating an inclusive environment where all colleagues feel valued, respected and represented. If you require any accommodations during the application process, please don't hesitate to let us know.
  Do you want to be part of something more than just a financial services business? Do you believe everyone, regardless of wealth, should have the opportunity to save and look after their loved ones? Do you want to be part of something that has been here for 160 years and help it be here for 160 more? Scottish Friendly have an exciting opportunity to join our team. Based in Glasgow City Centre, we are one of the most progressive mutual life insurance offices in the UK. We have a strong, clear culture which has grown since 1862 with our customers and colleagues of today and the future being at the heart of that growth. An opportunity has arisen within our Customer Services team; we are looking for a candidate that has experience within Financial Services and Investments who has meticulous attention to detail with experience in processing Life and Wealth business. You will be handling the day-to-day administration of life and Wealth policies. You will be dealing with various services within