Business Development Manager Trust and Safety

PGI is a global consultancy that helps organisations build digital resilience. We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities. Our vision is a world resilient to digital threats and online harm. To achieve this, we need to grow our team of talented and passionate people. Our clients include some of the most well-known global companies, national governments, and innovative growing businesses. We operate in an exciting, fast-growing sector that bears increasing relevance and importance to nation-states, corporates, global multilaterals, and NGOs.

What you'll be doing

PGI’s Sales and Business Development function continues to expand, driving our successful growth. The responsibilities of the post are focused on our platform and social media client growth and are as follows:

• Client Targeting and Acquisition – You will understand how to position PGI’s digital investigations and digital safety capabilities proactively into new clients. You will lead a confident commercial approach and will leverage PGI’s ability to provide compelling proof of concept intelligence in order to begin new client conversations on the front foot, converting these into proposals for long term partnerships and relationships. You will be confident articulating our commercial pricing structures and services and aligning those to real client requirements.
  
• Client Management – You will be the lead interface with our platform and social media clients, helping them to understand our expertise and services and positioning our capabilities in their context and landscapes. You will grow and expand our existing client base in line with our forward-thinking approach and will help ensure their feedback and insight in turn, informs our innovation and product growth.
  
• Renewals and Growth – You will work with our clients to both deepen and broader the PGI relationships (both new and existing). You will happily engage in finding new client leads, representing PGI at events and conferences and generating new business. With our current clients you will seamlessly navigate contracting and renewal process, ensuring programs are forward-focused and client-orientated. You will use your engagement with our clients to proactively identify new client priorities and areas for PGI support and innovation.

One day one you will bring

• Direct sales experience, from pricing and proposals to understanding consultancy-driven selling. Ideally you will have experience in selling consultancy and threat intelligence services to social media or digital platform trust and safety teams and an understanding of global social media organisation trends, priorities, and corporate risks.
• An understanding of online threat/digital risk and fluency in terminology and trends associate with it.
• A demonstrated ability to develop, sell and grow client-focused solutions and services (particularly to social media/trust and safety clients)
• A proven track record of working with and achieving ambitious sales targets, both directly or as part of a sales team.

Diversity, Equity and Inclusion at PGI

As a British company which operates internationally, we draw strength from the diversity of our people. Without our diverse team, we couldn’t do the work we do. We are involved in projects across 80+ geographies, our people speak 25+ languages and come from a variety of backgrounds. By hiring and cultivating a diverse, equitable and inclusive workforce, we can uphold values that enable every member of the team to thrive, while delivering novel solutions to novel problems.

Accessibility at PGI

Every individual has different requirements, so we are committed to implementing reasonable adjustments to mitigate physical and non-physical barriers in the workplace.

We strive to make the recruitment process as accessible as possible, but if you have any questions or concerns, please get in touch.

Please note: We are not accepting applications or speculative profiles from any recruitment agencies. If we require additional resource, we will reach out to you.