Telesales Executive

Are you an ambitious sales professional who thrives on delivering results and building strong client relationships? At NCP, we are looking for a driven Telesales Account Executive to join our Commercial team and help grow our B2B sales of Season Ticket products – including Unlimited and Hybrid options – across monthly, quarterly, and annual terms.

You’ll play a key role in generating new business, managing your own sales pipeline, and nurturing a portfolio of existing corporate clients. If you’re motivated by targets, passionate about customer service, and ready to take the next step in your career, this role is for you.

Key Responsibilities:

• Make outbound sales calls (75%) and manage inbound queries (25%) to convert leads into business
• Build and manage a strong sales pipeline through prospecting and follow-ups
• Present our products clearly and persuasively to business customers
• Maintain and grow existing corporate accounts through excellent account management
• Meet and exceed monthly KPIs and sales targets
• Record all sales activity and customer interactions using CRM systems
• Provide timely reports and performance updates to management
• Deliver exceptional customer service, resolving queries and issues effectively
• Keep up to date with market trends, competitors, and product developments

What We’re Looking For:

• Proven experience in B2B sales or telesales, ideally in a target-driven environment
• Excellent communication, negotiation, and interpersonal skills
• Self-motivated, organised, and results-focused
• Confident in using Microsoft Office and CRM platforms
• High school education as a minimum
• A proactive and customer-centric approach to sales and service

What We Offer:

We believe in recognising and rewarding our team members. Join us, and enjoy:

• Birthday bonus: Take an extra day off to celebrate your special day
• Reward & Recognition Program
• Free or discounted parking
• Cycle to Work Scheme: Up to £1000 toward a new bike
• Company pension scheme
• Death in Service benefit for added peace of mind
• Employee Assistance Program for your well-being and support