Operations & Client Support Placement 2026

Operations & Client Support Placement 2026

Job Description

As an Operations & Client Support Executive Placement Student, you will join the team responsible for supporting operational processes and delivering excellent client support across Experian’s product portfolio. You’ll play a key role in ensuring smooth onboarding, maintaining high service levels, and enabling clients to access the products they need promptly and accurately.

Reporting into an Operations Manager, your responsibilities will include:

• Administrative Support: Provide critical administrative assistance to the Customer Success and sales team, including processing orders, tracking deployments, checking invoice detail and coordinating with internal departments to meet customer requirements.
• Customer Engagement: Act as a primary contact for customers, responding to enquiries, sharing product information, and ensuring a high level of customer satisfaction. Process client set-ups and configuration activities, ensuring adherence to guidance, compliance requirements, and internal quality standards.
• Sales Operations: Support activities by maintaining accurate sales data, generating performance reports, and contributing to strategic decision-making through data insights.
• Cross-Functional Collaboration: Work closely with wider operational teams to ensure timely and accurate delivery of products and facilitate effective communication between departments to streamline processes.
• Supporting continuous improvements across operational workflows and contributing ideas to optimise efficiency.

For the last 15 years, we’ve trained many placement students, many of whom go on to re-join us as Graduates. It’s an exciting time, and we want you on board. If you choose to join us, you can expect industry training, wide-reaching career opportunities and a wealth of support through our Early Careers Network.

Qualifications

To apply for this opportunity, you must be a current undergraduate at a UK university and be able to undertake a year in industry placement starting July 2026 and ending in August 2027.

We accept applications from all degree backgrounds, but you will ideally study towards a Business, Numerical or related degree and have an interest in business processes.

Due to the nature of the role, stakeholder management skills are important. You’ll also need be accuracy-focused, as you will need to manage concurrent tasks at once.

This role is based in London and requires you to work in the office at least twice weekly. Please only apply if this would be a suitable location for you.

Additional Information

Application Closing Date: Sunday 15th February. Apply early!Roles may close sooner than expected due to high interest.

Placement Dates: July 2026 – August 2027

Annual Salary: £27,200

For this role we aim to hold online Assessment Centres W/C 16th March (*Subject to change)

Benefits package includes:

• Hybrid working # LI-Hybrid
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, share save scheme and more!
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.