Remote German speaking Customer Service Champion - 4 Month FTC
Your responsibilities will include:
- Providing customer service support in English and German.
- Handling and resolving complaints with empathy and efficiency.
- Providing sales support, such as processing orders, handling refunds and exchanges, liaising with other teams to ensure the correct processing of all orders, etc.
- Offering translation support for marketing and corporate materials.
- Supporting the independent sales representatives across the relevant markets.
About you:
The successful candidate will be a customer-focused individual, confident and well-spoken in French as you will be dealing with a variety of customers. As a French speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation.
Profile:
- Required to be fluent in German and English, both written and spoken
- Previous experience in a Customer Service role.
- Great eye for detail and excellent problem-solving skills
- Ability to multitask and prioritise workload effectively
- Great organisational and time management skills
- Strong communication skills and able to work well in a team
- Be detail-oriented, analytical, driven and motivated
See details here:
- German-speaking Customer Service Executive
- Languages: German (required), English (required)
- Location: Fully Remote. Option to work from the office in London available.
- Duration: 4-month fixed-term contract November 2025 - February 2026
- Pay: £25,500 per annum (pro rata)
- Type: Full-time
languagematters is acting as an employment business in relation to this vacancy.
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