Head of Strategic Communications & Campaigns
As the Head of Strategic Communications & Campaigns you will...
Strategic Leadership and Advice- Support the Assistant Director in delivering organisation-wide leadership for communications and campaigns.
- Lead the shift to a strategic, insight-driven campaigns approach across the communications team and wider organisation.
- Act as a senior authority on strategic communications, operating with credibility, autonomy and influence.
- Advise and influence the Ombudsman, Chief Executive and Executive Team on communications strategy and approach.
- Translate organisational vision and priorities into impactful, insight-led communications campaigns across multiple channels.
- Develop compelling, audience-focused narratives that resonate with diverse stakeholders.
- Establish approaches to story identification and development, working collaboratively across the organisation.
- Ensure all communications are inclusive, accessible and aligned with organisational values.
- Lead the delivery of campaigns against agreed objectives, ensuring consistency and quality.
- Define and track key performance indicators, ensuring clear alignment between communications activity and organisational goals.
- Lead robust evaluation of campaigns, measuring effectiveness and impact.
- Use insight and data to drive continuous improvement and inform strategic decision-making.
- Provide inspirational leadership to multi-disciplinary teams within a matrix environment, embedding new and effective ways of working.
- Build strong relationships internally to champion strategic communications and foster a campaigns mindset.
- Develop partnerships with key external stakeholders to maximise collaboration and impact.
- Exercise delegated authority effectively, ensuring decisions are informed, timely and aligned to organisational priorities.
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