Office Manager

We are looking for an Office Manager to create and maintain a well-run, welcoming, and high-performing office environment for Hearst Networks UK’s London team.

This role is focused on delivering an excellent day-to-day workplace experience for approximately 150 employees across a single office floor, ensuring the space is safe, comfortable, and operates smoothly. You will take ownership of the office environment, coordinating facilities services, managing suppliers, and maintaining a healthy and compliant workplace. This is a hands-on position, with support from a Workplace Coordinator and Office Porter.

This role is ideal for someone who enjoys running a workplace day-to-day and takes pride in creating a positive office environment. Acting the key point of contact for office-related matters, you will work closely with landlords, managing agents, and contractors to ensure any building or facilities issues are resolved effectively.

While there is responsibility for facilities coordination and compliance, as well as typical supplier procurement and renewals, the focus is on ensuring the office works well for employees, rather than managing complex building infrastructure.

This is a permanent position. This role will be hybrid based in the London office 3 days a week, working on exciting, award-winning brands like Sky HISTORY and Crime+Investigation.

Key Responsibilities:

• Own the day-to-day running of the office, ensuring a high-quality, well-maintained, and welcoming workplace environment.

• Maintain strong workplace standards across meeting rooms, collaboration spaces, kitchen areas, and general office presentation.

• Support internal events and employee engagement activities, ensuring the office is set up and run smoothly.

• Coordinate planned and reactive maintenance, ensuring issues are resolved quickly through building management or external contractors.

• Act as the primary point of contact for landlords, managing agents, and building management teams, coordinating building-related matters. Represent the interests of our office at building management meetings.

• Oversee workplace suppliers (e.g. cleaning, maintenance, workplace services), ensuring quality delivery and performance against expectations.

• Manage relevant supplier procurement, renewals, and contractor compliance.

• Support a healthy, safe, and compliant office environment, including health & safety processes, risk assessments, and fire safety requirements.

• Manage access control, visitor processes, and general workplace security in collaboration with internal teams.

• Manage office supplies, storage, and general workplace logistics.

• Track and manage facilities and workplace-related budgets, including supplier spend and cost control.

• Support space planning, including seating arrangements and small reconfigurations.

• Manage and support workplace staff, including the Workplace Coordinator and Office Porter.

To be successful in this role, we are looking for someone who can demonstrate the following key competencies:

• Deciding and initiating action

• Delivering results and meeting expectations

• Leading compliance and procedures

• Relating and networking

• Leading and supervising

Minimum Requirements:

• Experience in workplace, office management, or facilities coordination within a corporate office environment.

• Comfortable managing day-to-day office operations in a hands-on, visible role.

• Experience coordinating suppliers and contractors to resolve maintenance and workplace issues.

• Experience working with landlords or building management teams.

• Good understanding of health & safety processes in an office environment.

• Strong organisational skills, with the ability to manage multiple priorities and respond quickly to issues.

• A proactive, practical approach with a focus on continuous improvement.

• Strong communication skills and a service-oriented mindset.

Desirable Requirements:

• Experience in a single-site office or similar workplace environment.

• Exposure to both workplace operations and facilities coordination.

• Relevant health & safety certification (e.g. IOSH).

About Us

At Hearst Networks, we share stories that matter, inspiring and exciting our audiences with hit US franchises (The Curse of Oak Island, Pawn Stars), must-see docudramas (Royal Kill List and Colosseum), and original commissions (Sex: A Bonkers History with Amanda Holden, Royal Autopsy, Cops Gone Bad with Will Mellor). Over the past few years, we’ve championed our own original programming and relished in the successes of recent series’ such as The Unbelievable with Dan Aykroyd, Great Escapes with Morgan Freeman, The Prison Confessions of Gypsy Rose Blanchard and Royal Mob.

We welcome talented candidates with infectious enthusiasm and creativity, who love what they do, and are ready to learn, develop and thrive. Here you’ll find a community of innovative, collaborative and inspiring people who aren’t afraid to embrace responsibility and try new things together, as a team.

We are a certified Great Place to Work® with a motivated and supportive culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity.

As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all. Please do let us know if you require any adjustments or assistance for meetings and communications with you when you apply for a role with us.

Hearst Networks Values

Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what’s possible.

Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It’s about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself.

Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It’s about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company.