Michael Kors Benefits Specialist, EMEA
- Serve as the first point of contact for employee and HR queries related to benefits across EMEA, including resolving issues from HR Operations and HRBPs.
- Administer benefits programs (healthcare, retirement, insurance, and wellbeing) in line with local legislation, managing joiners, leavers, eligibility files, and billing across all country plans.
- Support annual enrolment cycles, renewals, and communications, keeping benefits materials, HRIS records, and Talent Acquisition information accurate and up to date.
- Partner with vendors and brokers to ensure effective service delivery, including leading the transition to a new broker as a key year-one priority, and assist with vendor webinars as needed.
- Monitor benefits utilisation, costs, and reporting, while identifying opportunities to improve processes and employee experience over time.
- Collaborate with the wider Total Rewards and Global Benefits teams to align regional programs with global strategy while reflecting local needs.
- 1-3+ years of experience in HR or Benefits administration, ideally across multiple EMEA countries.
- Working knowledge of EMEA benefits practices and compliance requirements.
- Strong attention to detail with the ability to handle confidential information with care.
- Clear, empathetic communication skills and a customer-focused mindset - you'll be interacting with employees and vendors regularly.
- Proficiency in Microsoft Office, particularly Excel and HR systems; Workday experience is a plus but can be picked up on the job.
- A true team player who takes accountability - you'll make the difficult call or send the difficult email without needing to be pushed.
- Organised and process-oriented, with a self-starter attitude - you spot things that need fixing and bring solutions.
- Customer-centric with clear, friendly communication skills for employees and vendors alike.
- Comfortable working with relative autonomy from a US-based manager.
- A creative streak when it comes to packaging and communicating benefits information clearly - no prior experience needed, just a willingness to engage.
- Workday experience is a plus but absolutely can be picked up on the job.
- You'll be joining a team that genuinely enjoys developing people - expect hands-on coaching, especially in your first six months.
- Full onboarding into each country's benefit plans, Excel reporting, vendor file management, and broker relationship management (a key focus given the broker transition in year one).
- Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive.
- Support for your well-being with flexible work options and generous time-off policies.
- Be part of an inclusive culture-recognized by Forbes as a Best Employer for Diversity-where diverse talent is empowered to succeed.
- Enjoy discounts on premium products and luxury brands.
- Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving.
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