Change Associate (Hiring Immediately)

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Job reference 334894
Change Associate

Salary of £41,975, 10% annual bonus potential, 25days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time

This is a hybrid role, with the expectation that you will attend the London Farringdon office (EC1A 1AA) three days per week.

Royal Mail Group is undergoing an exciting period of transformation to modernise our operations, enhance the customer experience, and future proof our services. As one of the UK’s most iconic organisations, we are committed to delivering change that truly matters - for our people, our customers, and the communities we serve.

Do you have strong communication skills, the ability to coordinate multiple project workstreams, and a solid grounding in Microsoft Excel? If so, we’d love to hear from you. We are looking for a Change Associate to join our growing Change Function.

About The Role
As a Change Associate, you will play a key role in supporting the design and delivery of change management interventions across a diverse portfolio of strategic initiatives.

You will have the opportunity to work on a wide range of projects, gain exposure to different areas of the business, and learn from a variety of stakeholders and highly experienced change professionals.

Reporting to the Programme & Change Principal, you will support the successful delivery of change initiatives aligned to Royal Mail Group’s transformation agenda.

You will:
• Support the embedding of effective change management practices, ensuring smooth transitions and sustainable adoption across the organisation
• Contribute to developing a positive change culture by supporting colleagues through periods of transformation
• Provide analytical and operational support to the Change Management team, enabling effective planning, execution, and evaluation of change interventions

About You
• A recent graduate (or final year student) in Business, HR, Psychology, or a related field or 1–2 years’ experience in project coordination or a similar change role
• A strong interest in organisational change, transformation, and people focused initiatives
• Excellent communication and interpersonal skills, with confidence in presenting and engaging with a variety of audiences
• An analytical mindset with strong attention to detail
• The ability to work collaboratively in a fast paced, dynamic environment
• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to permanent employees

Next Steps

The next stage of the selection process will be an initial teams call with the hiring team and then an in person interview consisting of competency based and role specific questions.

Trust is the fou ndation of Royal Mail We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: Tuesday 19th May. Please note, this advert may close early if the appropriate number of applications has been reached.

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