Program Manager
Description
Position at WebMD
MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE! Events.WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Position Summary:
You will be responsible for managing timelines, providing clear and concise communication, and organizing in-person and virtual events. You will need to deliver projects on time and within scope, and will serve as the main point of contact for all internal project stakeholders as well as clients. You should be a highly organized individual with the ability to prioritize and excel in a deadline-driven environment, as well as be adept at problem-solving, critical-thinking, and conflict resolution.
What You’ll Do:
Manage projects involving multiple team members representing different departments throughout the company, assuming overall ownership of client program success and execution
Manage client relationships through focused attention to detail, team leadership, concise communications, and a sense of urgency
Ensure projects are within scope and budget and remain on time
Maintain a comprehensive program tracking report to share with clients and internal teams on the status of their live events
Manage project kickoff, planning, and status meetings and provide ongoing updates to the project team and clients related to program goals, next steps, and status
Ensure delivery of all meetings in accordance with regulatory and client-defined compliance guidelines
Coordinate the meeting materials and provide logistics oversight, whether being onsite for content present in-person, or online for content presented virtually
Who You Are:
Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
Resourceful, organized, detail-oriented, smart communicator, and a problem-solver
Someone who has the ability to cover occasional evening or weekend events, and travel, as needed
Qualifications:
Bachelor Degree required
Minimum of four years’ progressively responsible project and process management experience required; within the healthcare environment or medical education environment strongly preferred
Prior experience in executing live or virtual events, ranging from small to midsize programs with a focus on pharmaceutical, non-accredited, promo events
Ability to travel ~40% of the time and cover occasional evening/weekend events.
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