Field Service Engineer - East Anglia Region
Field Service Engineer
Permanent Contract
Region: East Anglia Region.
Norfolk, Cambridgeshire, Essex, down to North London Outskirts.
Portfolio: Wide portfolio including: Instrumentation, Sports Med, Operating Tables, Neptune Units, Camera Stacks, iSuites
What we want:
Someone who is self motived, independent, adaptable and organised
Someone who values relationships and contributing to a team culture
Someone that prioritises the quality standard of their work
What you will do:
To maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers.
Service Responsibility:
Repair and check electronic / mechanical Stryker products
Do annual check and calibration according to MDR on customer site
Fulfill Service contracts with planned maintenances
Installation of Stryker systems on customer site (e.g. Integrated OR)
Software & Hardware Upgrades
Delivery of technical Training to internal & external
Reporting:
Efficient and thorough documentation of service activities for internal and external reference
Scheduling of Customer visits in cooperation with Customer service
Ensure tracebility of all field based Stryker products through reporting tools
Attend team meetings, deliver presentations to encourage team development
Sales Support:
Give technical support to Product Managers and sales staff
Give technical support to Customers and Sales Department
Give IT support on certain instruments
Escalade opportunities and issues appropriate
Head office support:
Ensure excellent follow-up on all customer initiated issues
Ensure service provided is invoiced if not under warranty
Working conditions:
Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres
Field Service Engineers will be expected to engage with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff
Travel will be a regular occurrence within the defined region, in which case accommodation will be provided or arranged to the standard level within Stryker travel policy.
Job Dimensions:
Responding to Service Complaints as defined
Turn around time for repairs
Profitability of the field service business
Individual objectives as defined annual
What you need:
Degree in engineering or qualifications in the following areas: Electrical / Electronic / Telecommunications / Mechanical / Software
Technology Subjects
Fluency in both spoken and written (technical and medical) English
Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)
Good skills in local language
Experience
Preferred 3 years experience in medical electronics, combined with good mechanical skills
Minimum 2 years experience in a field service environment
IT experience on administrative and technical level
Competencies (skills, knowledge, requirements)
Service minded
Organised
Independent
Quality confident
Persistent
Good perception
Polite
Accurate
Positive
Loyal
United Kingdom Pay Ranges:
- United Kingdom : £31,800 - £52,900 GBP Annual
At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.
Recommended Jobs
Rare SBM Opportunity near Tower Bridge Station-...
Independent School near Tower Bridge Station Full-Time/Permanent Start: ASAP Competitive Salary Lead Strategy. Drive Efficiency. Strengthen School Operations. A prestigious independe…
Finance Director
The Company: Stream was founded with the mission to provide fair financial tools to the everyday worker. Offered through destination employers like Greene King, Bupa, Burger King, Asda and the NHS…
Lovely Opportunity for a KS2 Teacher | Full-time or...
A welcoming and inclusive primary school in Feltham, Hounslow is seeking a dedicated and enthusiastic KS2 Teacher to join their team on a permanent basis . This role offers flexibility for eith…
Higher Education Research Director
The Opportunity We have a well-established Higher Education portfolio and a strong reputation across the sector, working with organisations such as Jisc, HESA, the Office for Students and the Depa…
Regional Sales Manager, UK
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access co…
Cruise Consultant
Are you passionate about cruise holidays and looking to take the next step in your travel career? We’re proud to be partnering with a highly respected, established travel company who are now look…
Part-time Nanny in September, Job ID J21300
A wonderful family in the Chelsea area is seeking a Part-time Nanny to provide attentive care for their delightful toddler and school aged child. The family would like someone fun, engaging and pro-a…
Legal PA
The Role You will provide comprehensive secretarial and administrative support to senior fee earners, ensuring matters are managed efficiently and to a high standard. Key responsibilities includ…
Economics Teacher - Independent Co-educational School in...
Economics Teacher – Independent Co-educational School in Croydon (January Start) Location: Croydon Start Date: January Contract Type: Full-time, Permanent Salary: Paid to scale Scho…
PE Teacher - Boys’ School in Croydon
PE Teacher – Boys’ School in Croydon (January Start) Location: Croydon Start Date: January 2026 Contract: Full-time, Permanent Salary: Paid to scale An energetic and dedicated PE Te…