Planned Programme Manager
- Lead the delivery of planned maintenance and capital investment programmes across a residential property portfolio.
- Manage projects including:
- External refurbishment works
- Roofing programmes
- Window and door replacement schemes
- Kitchen and bathroom renewals
- Mechanical and electrical upgrades
- Energy efficiency improvements
- Sustainability and decarbonisation projects
- Ensure programmes are appropriately scoped, procured, mobilised, delivered, and closed out.
- Monitor contractor performance, quality standards, programme milestones, budgets, and resident satisfaction.
- Ensure projects are delivered safely, on time, within budget, and to agreed specifications.
- Support the development of annual investment plans and long-term asset strategies.
- Oversee stock condition surveys and assist with maintaining accurate asset data and investment records.
- Use stock condition intelligence to inform future investment and lifecycle planning.
- Support the delivery of EPC improvement initiatives and wider sustainability objectives.
- Contribute to decarbonisation and Net Carbon Zero programmes through effective investment planning.
- Collaborate with stakeholders on asset performance, energy efficiency, and future investment requirements.
- Manage contractors and consultants involved in planned works programmes, ensuring high standards of delivery and compliance.
- Support procurement exercises, tender evaluations, contract mobilisation, and ongoing contract management.
- Lead resident consultation activities relating to planned programmes, ensuring communication is clear, timely, and customer focused.
- Manage complaints, escalations, and resident concerns associated with investment works.
- Prepare programme reports, dashboards, budget updates, and performance information for senior stakeholders.
- Monitor programme risks and implement mitigation measures where required.
- Ensure all programme activity is fully evidenced, documented, and auditable.
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