Caretaker

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Caretaker

Forest Gate - London

£28,734- £30,246 per year

40 hours per week – Monday to Friday, 8:00am – 4:30pm

We are seeking a Caretaker to join our Estate Services team, based in London.

As a Caretaker you will be responsible for carrying out bulk removals and disposing of items in a correct manner as well as general cleaning of communal areas within our Independent Living, Supported and General needs Housing sites. The ideal candidate will have either cleaning or caretaking experience and a track record of delivering high quality services, demonstrate a commitment to teamwork and high levels of customer service.

The role of Caretaker will include:

• Carrying out high and low level dusting, cleaning toilets, hand basins, shower rooms/bathrooms and kitchens
• Vacuuming carpets and hard flooring and mopping hard floors
• Removal of bulk and overspills
• Undertaking general caretaking duties including cleaning of communal areas
• Grounds maintenance tasks to include litter picking and general upkeep
• Working with customers to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Carrying out Health and Safety Inspections and reporting necessary repairs
• Complying with relevant policies and be Health and Safety orientated
• Ensuring tools and equipment are maintained in a suitable condition

Skills and experiences:

• Experience in a similar cleaning role or completing similar tasks
• Practical experience in operating hand tools and light machinery
• Some experience of working to deadlines and prioritising workloads
• Working knowledge of Health and Safety legislation
• Good communication and customer care skills

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £27,940 with an additional policy allowance of £793 per annum (rising to £29,411 with an additional policy allowance of £835 per annum after 12 months, subject to satisfactory performance)

For more information please click here

(if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 6 November 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.