IT System Analyst
- Oversee and maintain core IT systems, ensuring stability, security, and compliance.
- Manage relationships with Managed Service Providers (MSPs) and other technology vendors.
- Administer and support Microsoft platforms and enterprise tools.
- Troubleshoot Windows operating systems and Microsoft applications.
- Support cloud-based solutions, including SaaS applications and integration technologies.
- Assist with cybersecurity controls, vulnerability assessments, compliance auditing, and security operations.
- Provide clear, non-technical explanations of IT concepts to colleagues across the business.
- 5+ years’ IT experience in financial services (insurance preferred).
- Strong system administration and technical support skills, particularly in Microsoft platform management.
- Experience with vendor management and MSP oversight.
- Proficiency in troubleshooting and resolving technical issues.
- Excellent written and verbal communication skills.
- A proactive, adaptable approach with a desire to learn in a fast-changing environment.
- 4 days in the London office, 1 day working from home each week.
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