Client Research Consultant

A fast paced, fun and rewarding role working within one of the largest departments in the company. The department is growing at a rapid rate allowing for plenty of room for progression. The client research role is a crucial role within the business dealing with all aspects of the property industry, dealing with sales, lettings, new homes and developers, you will quickly learn everything you need to know for a fantastic career in estate agency.

Key Responsibilities

• To generate new business opportunities for Sales and Lettings offices by:

• Calling previous prospects, finding out where they are living now, and finding out what their plans are

• Finding out from existing prospects whether they own other properties in our areas

• Generating new business by touting competitors’ instructions and generating new data by using research systems provided.

• To arrange meetings for local office managers to value properties and win new business for the company

• To generate third party referrals, such as mortgage leads, for our preferred partners

Requirements

• To work in accordance with our service goals – the customer should never have to ask twice and always know what to expect next

• To become an expert in the property industry, helping clients with any questions they may have.

• To balance good customer service with the more sales-oriented approach needed to sell third party services

• To have a positive, “nothing is too much trouble” attitude

• To be able to work towards and hit daily, weekly and monthly targets.

• To be able to work well within a team and individually

• Comfortable working within a fast-paced role and able to multi-task.

  What We Offer:
  - Generous Rewards: Uncapped commission potential with substantial earnings in your first year.
  - Progression: Fast-track growth within the property industry, with clear development pathways.
  - Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
  - Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
  - Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
  - Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
  - Give Back: Paid day off to volunteer at a charity of your choice.