Care Coordinator

Are you great at organising a schedule? Do you find that you enjoy finding a solution to a complex problem? When there is a group event, do you often find that you are the point of contact for everyone because you know the arrangements?

If this is you then perhaps you were a born Care Coordinator!

As a Care Coordinator, you will be responsible for aligning the schedule of your Care Assistants with the important needs of supporting people to receive care in their own homes.

Your responsibilities will include:

• Allocation of Care Assistants to all Customer visits.
• Responding to incoming telephone enquiries.
• Processing new customer enquiries and assessing whether we are able to fulfil them.
• Recruitment of new Care Assistants
• Ensuring Customer and Care Assistant records are up to date.
• Producing reports and management information as required.

Some key skills that you will need for this role include: being a good communicator, being computer literate and experience using Microsoft Office (Word, Excel, Outlook), the ability to work to deadlines, accurate and attention to detail, and great organisational skills. If you’ve worked in the care industry previously and have experience of using rostering systems to prepare Care Assistant and Customer rotas. then that would be great as well, but it’s not mandatory. Do you share Caremark Wandsworth’s values? – we:

• are caring, and are committed to excellent care

• are honest and transparent

• are reliable

• respect others

• work together

• are committed to learning and developing

If this sounds like you then apply today and join Caremark, the Mark of EXCELLENT Care.

Salary: £24,000-£26,000 depending on experience

Hours: 9am-5pm Monday to Friday

Benefits: up to 9 days’ additional holiday pa for on call (in addition to normal 28 days’ holiday pa) , contributory pension, and a commitment to your professional development/training