AV Technician - Onsite

AV Technician Central London
Full-Time, Permanent

Rafferty Resourcing is recruiting for an experienced and customer-focused AV Technician to support a prestigious corporate site in Central London. This is a permanent role offering hands-on technical work, variety, and the opportunity to support high-profile meetings, events, and collaboration spaces in a world-class environment.

If you're passionate about AV technology, enjoy working directly with users, and want to develop your career in a professional corporate setting, this could be the perfect fit.

The Role:

As the AV Technician, you will deliver day-to-day operational support across all onsite audio-visual and video conferencing systems. From room checks and system testing to event setup and troubleshooting, you'll ensure every meeting runs smoothly and every user receives an excellent service experience. You'll become the go-to onsite AV expert, providing first-line support, resolving issues quickly, and working closely with IT and facilities teams to maintain a reliable, high-quality AV environment.

Key Responsibilities:

• Provide daily operational support across all AV and VC systems in meeting rooms and event spaces

• Set up, test, and operate AV/VC systems for internal and external meetings, presentations, and live events

• Deliver support for Microsoft Teams, Zoom, Webex, and other VC platforms

• Diagnose, resolve, and escalate technical issues as needed

• Conduct daily room checks and preventative maintenance to ensure systems are ready for use

• Assist with logistics for large events, including town halls and executive presentations

• Maintain accurate records of incidents, service requests, and resolutions

• Provide friendly and clear user guidance, supporting staff and executives with AV best practices

• Collaborate with IT, facilities, and external vendors to maintain service reliability

• Maintain equipment inventory and asset tracking

• Adhere to onsite health and safety policies
  

Shift Pattern:

Weekly rotating shifts to ensure full onsite support:

• 07:00 15:00

• 08:00 16:00

• 11:00 19:00

Flexibility is required to support events and business needs.

Skills & Experience:

• Strong knowledge of collaboration technologies (Teams Rooms, Logitech, Poly, Yealink, etc.)

  Hands-on experience working with AV hardware, including Crestron, QSC, microphones, DSPs, and switchers

• Excellent troubleshooting and fault-finding skills

• Confident communicator with strong interpersonal skills

• Professional, customer-focused, and comfortable supporting users at all levels, including executives

• Ability to multitask and remain calm under pressure

• Flexible to support occasional out-of-hours events when required
  AVIXA CTS certification is advantageous

If you're ready to bring your technical AV skills to a highly professional corporate environment and want to grow your career with a supportive team, wed love to hear from you.