Business Administration Apprentice

Summary

As a Business Administration Apprentice, you will be working in ProspectAware's London offices to support the Account Executives, Managers, and Senior Management with a wide range of marketing and administration duties.

Wage

£17,000 a year

Training course

Business administrator (level 3)

Hours

Monday to Friday, between 9.00am - 5.00pm.

37 hours a week

Start date

Friday 31 October 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

ProspectAware has been involved in apprenticeships for over 10 years, having taken and supported over 30 young people, transitioning them into long-term careers and helping them grow on a personal and professional level - meaning you'll be provided with the best support and experience to start your career in administration.

There will be an opportunity to progress to an Account/Sales Executive and a full-time role.

Duties will include:

• Working closely with Account Executives and Managers and supporting their work
• Using business-specific websites to research information
• Use a leading database CRM system to input data that has been researched
• Using Microsoft Office on a daily basis
• Learning about the world of marketing and sales, increasing your knowledge so you can advance to the next stage of your career
• Use the telephone to speak with individuals and confirm contact details

Where you'll work

2A
Charing Cross Road
London
WC2H 0HF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LDN APPRENTICESHIPS LTD

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:

• Formal training, including online learning and internal learning events
• 1-2-1s with your coach and line manager
• Observing and shadowing colleagues
• Writing up learning reflections for your portfolio

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9 or A*-C)
• Maths (grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Administrative skills
• Logical
• Team working
• Initiative