Talent Acquisition Operations Assistant

White Collar Factory (95009), United Kingdom, London, London

Talent Acquisition Operations Assistant

About this role

Our Talent Acquisition Operations team manages interview scheduling, offer management, onboarding of new starters and everything in-between, no day is the same. Success in this role isn’t about ticking boxes, but about delivering real value.

We’re looking for a dedicated, process driven, results focused Talent Acquisition Assistant to join our energetic and client focused Talent Acquisition Operations team.

What you’ll do

• Support recruiters and stakeholders to provide an exceptional candidate experience by delivering a seamless recruitment process

• Build trusted relationships with recruiters, hiring managers and candidates

• Manage all aspects of interview scheduling across the team, this is often high volume so you’ll need to be comfortable handling multiple requests

• Create and issue employment contracts within an agreed SLA

• Process new starters through our Applicant Tracking System; Workday and manage all new starter communications up to their first day

• Process and monitor background checks for all new starters via our third-party partner

What we’re looking for

• You’ll have exceptional organisational skills, are comfortable managing multiple workloads and able to prioritise your own workload

• You’ll be an excellent communicator and able to build good relationships with colleagues and candidates

• You pay close attention to detail and care about providing error-free work

• You’re a great team player and are always willing to get involved and support colleagues when times get busy

• You can stay calm and focused whilst managing multiple priorities
  

Where and how you'll work

This is a permanent position based in our London office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [email protected] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.