Healthcare Assistant Band 3 | Chelsea and Westminster Hospital NHS Foundation Trust

Healthcare Assistant Band 3

A great opportunity has arisen for a Band 3 Healthcare Assistant to join the diverse team in Day Surgery Unit, which is an expanding unit undergoing an exciting renovation. Day Surgery Unit is a busy unit with seven operating theatres, offering day-case surgeries and overnight stays for elective and trauma surgery patients. We are looking for an enthusiastic individual with NHS or Healthcare sector experience in a hospital ward/inpatient setting.

As a Band 3 HCA you will be responsible for providing high standards of care. Your role will involve assisting the nursing staff with some clinical duties. Training will be arranged for you to achieve these skills. Being a Band 3 HCA also means you will lead by example and supervise and support junior members of staff to improve and maintain high standards of care.

The successful applicant should be highly motivated with good interpersonal skills and be able to work under pressure and work well within the team. They should have a keen desire to provide and maintain a high standard of care at all times.

Please note this role requires you to be flexible to work days and nights, to meet the needs of the ward roster and the safe staffing of our ward.

PLEASE NOTE ADVERT WILL BE CLOSED ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

· Provide high quality clinical care to patients, in line with the Trust values and in accordance with professional regulations

· Accept delegated responsibility for specific activities/areas from the lead nurse

· Work in line with Trust policies, objectives, protocols and local guidelines, whilst also being aware of the importance of their role in supporting members of the team, and always adhering to the Trust values

· Work autonomously and with others to always deliver high standards of care to patients.

· Communicate in line with Trust values, to patients, carers and staff at all times.

· Take every opportunity to continue to develop, practice and expand their own general and specialist nursing skills

· Maintain high standards of professional and ethical responsibility, and accountability

· Under the supervision of a registered nurse assisting the Ward/Department team in providing the highest possible standard of care for patients and their families/carer.

· The post holder will take undertake a range of tasks and duties as delegated by a registered nurse

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Clinical

To have knowledge of the medical equipment required, and to ensure this equipment is always available and in good working order

Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.

Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team as appropriate.

Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding

Recognise and act on situations that may be detrimental to the health and well-being of the individual

Report accidents, incidents and losses, in line with Trust policy

Take on extra duties/responsibilities as delegated and agreed by the Senior Sister / Matron within their capability/limitations.

Professional

Maintain professional behaviour at all times and promote a positive image of Chelsea and Westminster Hospital NHS Foundational Trust at all times, in line with Trust values

Contribute to a high quality safe working environment in which patients receive a high standard of care

Understand and practice in accordance with Trust and Treatment Centre policies and procedures

Maintain a safe working environment recognising the health and safety requirements of patients, staff and visitors

Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensure the prevention of control of infection

Protect patient confidentiality and act according to the Data Protection Act

Understand local audit processes and participate in Trust audits locally

Work with members of the team implementing a quality approach to service provision, in line with Trust Quality Care Standards

Report all complaints, incidents or accidents to the Lead Nurse and take appropriate action

Education and Development

Be responsible for, and demonstrate personal professional development, maintain up to date clinical skills and ensure mandatory training is always current

Ensure own appraisal is up to date

Communication

Ensure that communication is effective between the patient, relatives and members of the multidisciplinary team

Ensure communication is used effectively in the interest of patient care, including the use of clinical incident reporting if necessary

Demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations and recognising individuality and rights for each patient in line with Trust Values

Work cohesively with all members of the breast team in ensuring that the very best services are provided to patients at all times

Work effectively within a diverse environment

Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward

Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions

This advert closes on Thursday 25 Sep 2025